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Shannon Vacation Packages

We stayed in the apartment. No housekeeping during a 4-night stay. Staff didn’t answer the phone “because we are really busy.” The downside is being up on the hill away from restaurants etc. but still worth it. Beautiful gardens and property.

Parking is onsight but shared with the leisure center, which is very busy. The room was on the other side of the property which was not convenient at all. I was asked about adding the breakfast to my room, which I did not; however, I was not informed about use of any amenities. Front desk not helpful or friendly upon arrival. The housekeeping staff were nice.

The service -- warmth, responsiveness, sense of humour -- of the staff were the best we have ever experienced. Ditto for the quality of the breakfast as well -- incredible variety of fresh, mostly locally sourced items so that even the continental option was an array of choices unlike any other of this type. Our room was luxurious: super comfy bed, gorgeous view, space, niceties in the room for making espresso, tea or regular coffee.

Plenty of room, clean and easy walk to pubs!

The stay was enjoyable and the hotel excellent. Of particular note was te quality and friendliness of the service - especially in the restaurant. We were charmed.