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Get an overview of this hotel
4-star Troia hotel in Carvalhal

Popular property highlights

Free WiFi
Smoke-free property

Location

Nestled on the beach, this Carvalhal hotel is 1.1 mi (1.8 km) from Troia Beach and 2.5 mi (4 km) from Comporta Beach. Bonfim Park and Algodeia Park are also within 6 mi (10 km).

Hotel Features

Spend the day on Pestana Troia Eco-Resort & Residences's beach or relax by one of the hotel's 2 outdoor swimming pools.

Room Amenities

All 80 rooms provide conveniences like living rooms and dining areas, plus refrigerators and LCD TVs with satellite channels. Guests will also find microwaves, stovetops, and coffee makers. Housekeeping is available once per stay.

Languages Spoken

  • English

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Pestana Troia Eco-Resort & Residences

Estrada Nacional 253-1, Troia, 7570-789

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. The property affirms that it adheres to the SGS (3rd party expert - Global) cleaning and disinfection practices.

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Portugal)

No cribs (infant beds) available

No elevators

Property Registry Number - 4441

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

The property affirms that it adheres to the SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced food service safety measures are in place.

Hotel Names

  • Pestana Troia Eco-Resort Aparthotel
  • Pestana Eco-Resort Aparthotel
  • Pestana Troia Eco-Resort
  • Pestana Eco-Resort
  • Pestana Troia Eco Resort Residences
  • Pestana Troia Eco & Residences
  • Pestana Troia Eco Resort Residences
  • Pestana Troia Eco-Resort & Residences Hotel
  • Pestana Troia Eco-Resort & Residences Troia
  • Pestana Troia Eco-Resort & Residences Hotel Troia

Hotel Amenities

Property Features

Pestana Troia Eco-Resort & Residences features 2 outdoor swimming pools, an outdoor tennis court, a health club, and a spa tub. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a children's pool, a sauna, and a garden. Guests can use the outdoor pool at a partner property.

Pestana Troia Eco-Resort & Residences is a smoke-free property.

  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis court
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 80
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Garden
  • Tennis on site
  • Children's pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

Pestana Troia Eco-Resort & Residences offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathtubs. LCD televisions come with satellite channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided once per stay.

  • Air conditioning
  • Wheelchair accessible
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Private bathroom
  • Hair dryer
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Bathtub only
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Satellite TV service
  • LCD TV
  • Number of living rooms
  • Housekeeping - once per stay
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Oven
  • Towels provided
  • Linens provided
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Parking (limited spaces)

Internet

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Hiking/biking trails on site

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