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Un hôtel de 5 étages avec un seul ascenseur en fonctionnement...pas terrible. 30 minutes de retard à l'enregistrement (14h30 au lieu de 14h00). Une chambre qui sent l'humidité. Un stationnement payant mais dont le tiers de l'espace est occupé par du personnel pour réparer des lits. Des bornes électriques non fonctionnelles. Un WiFi très faible qui ne fonctionne que partiellement. Le petit déjeuner était bien (cafetière non fonctionnelle). J'ai voyagé dans des dizaines d'hôtels en Italie et cet hôtel est le pire.

The staff were very helpful, room clean and breakfast ok.

Ottima esperienza all'Hotel Leopard. Struttura pulita e accogliente, con un comodo parcheggio. Bella la sala colazione e colazione ricca, varia e di qualità. Personale gentile e disponibile. Ci tornerei volentieri!

Awful service, staff uncooperative.

Great breakfast with lots of choices. Good coffee. Very helpful staff. The bed was comfy, and the room was very clean.

Check-in was prompt, friendly and professional in the best German tradition. The parked, and our bags were taken to our room right away. Received a Suditrol pass, allowed free access to local trams and public transport as well as valuable information about local activities. The lobby is not grand - two chairs, a stool, some water and a dog water station. But do not be misled, as this is a five-star offering in terms of room and service. The two elevators are fast. Parkade access is well lit and spotless. You must research the hotel access. It is accessed from the parkade (the hotel is atop a large mall complex). Enter the parkade and follow the signs to the hotel. The 6th-floor bar/restaurant shines brightest. Excellent views. Breakfast on par with Sofitel and Fairmont levels. Service staff were great, with special mention to Khalil, who endorsed a fantastic day outing! The Japanese dinner and lounge menu is very good. Bar is good but does not offer a classic vesper martini :) The room was large with a balcony. Enough room to hang clothes and place four suitcases. Shower temperature is constant with good pressure. Toilet in a separate room from the shower. Decent space above and below the counter for items. Bed very comfy with extra pillows and enough room for personal items on side tables. Electrical receptacles are well placed for recharging (wish every hotel did this). Check out the spa/gym/sauna and relaxation room! Beautifiul!

Convenient location to take the gondola up for a short walk and see the Dolomites. Good jump off point to go to the Dolomites Ortisei area the next day.

We had a great stay overall. The staff were very welcoming, friendly, and always happy to help. Breakfast was included and had a good selection each morning. The location is really convenient. It's about a 10-minute walk to the train station, and there are plenty of shops, squares, and restaurants nearby, so it's easy to get around on foot. The room was new and modern, and I liked the remote-controlled curtains—they were a nice touch. The only thing I wasn't a fan of was the shower setup. The shower is in a separate enclosed space from the toilet, which isn't a problem by itself, but there are only a few hooks inside and you have to be careful not to get your towel wet. There's also nowhere to put your clothes or other personal items, which made it a bit inconvenient. Other than that, everything was great. I'd happily stay here again.