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Sofitel Ambassador Seoul Hotel & Serviced Residences

5.0 star property

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Photo gallery for Sofitel Ambassador Seoul Hotel & Serviced Residences

Lobby lounge
Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Lake view
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
$313
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
209, Jamsil-ro, Songpa-gu, Seoul, 05552
  • Lotte World Mall
    ‪1 min walk‬
  • Lotte World Tower
    ‪5 min walk‬
  • Lotte World
    ‪10 min walk‬
  • Seoul (GMP-Gimpo Intl.)
    ‪34 min drive‬

Room options

View all photos for Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 1 King Size Bed

Residence Studio with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Residence Studio with 1 King Size Bed

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Bedroom Deluxe Suite with 1 King Size Bed

1 Bedroom Deluxe Suite with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

1 Bedroom Deluxe Suite with 1 King Size Bed

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 2 Single Beds

Residence Studio with 2 Single Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Residence Studio with 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)
  • 753 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

  • 1453 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Executive King Suite with Lake View

Two-Bedroom Executive King Suite with Lake View | Lake view

Two-Bedroom Executive King Suite with Lake View

  • 990 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Premier Suite with 1 King Size Bed

1 Bedroom Premier Suite with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

1 Bedroom Premier Suite with 1 King Size Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room with 2 Single Beds

Luxury Room with 2 Single Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Room with 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

1 bedroom, premium bedding, down comforters, in-room safe

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 753 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Magnifique Room with 1 King Size Bed

Magnifique Room with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Magnifique Room with 1 King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lake room, 2 twin beds, Lake view

Luxury Lake room, 2 twin beds, Lake view | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Lake room, 2 twin beds, Lake view

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Lake Room with 1 King Size Bed, Lake View

Luxury Lake Room with 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Lake Room with 1 King Size Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Family Room with 1 King and 1 Single Size Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Family Room with 1 King and 1 Single Size Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms, Club Lounge Access, Lake View

Presidential Suite, 2 Bedrooms, Club Lounge Access, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Presidential Suite, 2 Bedrooms, Club Lounge Access, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

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Lobby

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,294 reviews
Lotte Hotel World

About this property

Sofitel Ambassador Seoul Hotel & Serviced Residences

5-star hotel in Songpa-gu
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Change of towels is available on request.
Sofitel Ambassador Seoul Hotel & Serviced Residences offers 563 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Seoul hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa by Beauté Br has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sofitel Ambassador Seoul Hotel & Serviced Residences features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 6318 square feet (587 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a complimentary children's club. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sofitel Ambassador Seoul Hotel & Serviced Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
FAIT MAISON - This bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.
MIO - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
L'ESPACE - This lobby lounge serves brunch only. Open daily.
JARDIN D'HIVER - Onsite café. Open daily.
LATITUDE32 - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (KRW 25,000 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 77,000 for adults and KRW 38,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FAIT MAISON
  • JARDIN D'HIVER
  • L'ESPACE
  • LATITUDE32
  • MIO

Things to do

  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 6,318 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 32 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s main fitness center, changing room, and pool are closed on the first Tuesday of every month and the 5th-floor fitness center and kids lounge are closed on the second Tuesday of every month.
Entrance to this property's pool is limited to once per day, per guest, and can be reserved onsite on weekends and national holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 77000 for adults and KRW 38500 for children
  • Covered valet parking fee: KRW 25000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Ambassador Seoul Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Seoul
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel Seoul

Sofitel Ambassador Seoul Hotel & Serviced Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 568 out of 732 reviews
Rating 8 - Good. 98 out of 732 reviews
Rating 6 - Okay. 34 out of 732 reviews
Rating 4 - Poor. 14 out of 732 reviews
Rating 2 - Terrible. 18 out of 732 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

yoli

Stayed 1 night in Jun 2025

10/10 Excellent

Shobhna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Friendly and warm staff. Great breakfast.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gereltuya

Stayed 4 nights in Feb 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and professionalism of the staff was the best. But the food provided at the 30th floor lounge could be improved.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyriac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch place. I was hoping this was going to be a real top end hotel... and it was. And right next to the best mall. Only suggestion is a more friendly check-in. It feels like they’re more focused on explaining rules and checking all documents than to make you feel welcome and comfortable. All other staff members are excellent. And the hotel itself is indeed the choice now. I stayed at the Four Seasons in Seoul before, which is great. But I would say this one is even better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, staff are very helpful and polite. Love their swimming pool and gym, especially gym has all you need even body exam machines.
Stayed 2 nights in Jun 2025

10/10 Excellent

jin

Stayed 4 nights in May 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the nicest hotel you will ever stay in. Walls are entirely glass with beautiful views. Services 110%. This hotel is new. Workers open the doors and guide you everywhere. Don’t make the mistake of not staying here. It’s a little far from temples, nothing a uber can’t fix. The room service was the best food we ate in Korea, crazy! HIGHLY RECOMMEND.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most amazing
Stayed 7 nights in May 2025

8/10 Good

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping & so much food/restaurants. Less than a 1 minute walk to to lotte world mall which connects to Avenue L, and the Lotte mall, and Lotte World. If you cross the street the other way, there’s “restaurant row” do that area that’s packed with many eateries. Also, right outside of the hotel (same building) there’s a cafe and a gelato place that’s AMAZING. We went there every day. The kids club is very busy (and has no one monitoring it, so there are some big kids that seem a bit too old for this facility.) Also, during check in and check out time, there’s a pretty long queue for the elevators—maybe I went during a holiday, but during both of my stays, I’ve had to wait a good amount of time in a queue to get to my room.
Stayed 5 nights in May 2025

10/10 Excellent

Donna lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the moment you get in to the door, to reception, concierge, room is exceptionally clean and the best part is the exhilarating view of the lake and signiel tower...the cafes are everywhere seems like there is one on every corner..My family were so sad to leave Seoul because of our experience here! We sure will come back to Sofitel in the next few years!!
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it an excellent hotel with great amenities And outdoor accessible activities.
Stayed 8 nights in May 2025

10/10 Excellent

seung, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Dorothy

Liked: Amenities, property conditions & facilities
Very nice. Hotel with kitchen and washer and dryer. Amazing. Comfortable and nice.
Stayed 12 nights in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and
Stayed 6 nights in Apr 2025

10/10 Excellent

Gabriel, Spring

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice for Families and Solo travelers. Location is centrally located. Staff is amazing at every turn. Highly recommend this property for all occations. Children's play room if safe, clean and very confortable for the little ones.
Stayed 1 night in May 2025

10/10 Excellent

Eugene, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Adedayo Adedotun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay for our first time in Seoul. Staff were really helpful, kind and really enjoyable to chat with. Food was really good, wonderful experience all round.
Stayed 9 nights in Apr 2025

10/10 Excellent

JAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel , stylish and clean. Staff service was above and beyond. We would definitely stay at this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! 5/5
Stayed 6 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location if you are on a shopping mode. Walking distance to Lotte Mall
Stayed 4 nights in Apr 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was very spacious, comfortable, and stylish. We enjoyed the view of Seokchon Lake and Lotte World. It was easy to walk to both and very close to the train station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Min-woo

Liked: Cleanliness, staff & service, property conditions & facilities
Access to a very large number of shopping and dining options were great, and the lakeside provided a great hiking train though quite crowded. Hotel was clean and staffs were all nice and very helpful. I would consider staying at the same hotel next time when I am in Seoul.
Stayed 7 nights in Apr 2025

10/10 Excellent

Juan, Powder Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel
Stayed 1 night in Apr 2025