The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary covered self parking is available on site.
Lotte City Hotel Guro is a smoke-free property.
Lotte City Hotel Guro offers 287 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
C' Cafe (씨카페) - Onsite buffet restaurant.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 19
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Property does not follow sanitization practices of any association
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitization guidelines CESCO (S. Korea)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children stay free when occupying the parent or guardian's room, using existing bedding.
For the benefit of our customers, we have provided a rating based on our rating system.