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Richmond Hotel Sendai

3.5 star property

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Photo gallery for Richmond Hotel Sendai

Reception
Blackout drapes, free WiFi, bed sheets
Reception
Property amenity
Children's play area - indoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
$84
Jan 9 - Jan 10

Explore the area

View in a map
1-4-12 Kakyoin Aobaku, Sendai, Miyagi, 980-0013
  • Place, Nishikicho Park
    ‪6 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Asaichi Morning Market
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪24 min drive‬

Room options

View all photos for [Non-Smoking] Double Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Double Room ~ Main Building ~

9.6 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Single Room ~ Main Building ~

10.0 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Single Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Single Room ~ Main Building ~

  • 237 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for [Non-Smoking] Deluxe Double Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Double Room ~ Main Building ~

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~ | Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for [Non-Smoking] Twin Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Twin Room ~ Main Building ~

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Twin Room ~ Main Building ~

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~ | Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for [Non-Smoking] Relax Twin Room ~Main Building~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room ~Main Building~

  • 366 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for [Non-Smoking] Relax Twin Room (for 3 guests) ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room (for 3 guests) ~ Main Building ~

  • 366 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for [Non-Smoking] Universal Twin Room ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Universal Twin Room ~ Main Building ~

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~ | Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for [Non-Smoking] Relax Twin Room (for 4 guests) ~ Main Building ~

Blackout drapes, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room (for 4 guests) ~ Main Building ~

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Single Room Non Smoking

Blackout drapes, free WiFi, bed sheets

Deluxe Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Double Room Non Smoking

Blackout drapes, free WiFi, bed sheets

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Single Room

Blackout drapes, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Double Room

Blackout drapes, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Twin Room

Blackout drapes, free WiFi, bed sheets

Twin Room

  • Sleeps 1

View all photos for Twin Room Non-smoking

Blackout drapes, free WiFi, bed sheets

Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Universal Twin Room For 1 Person

Blackout drapes, free WiFi, bed sheets

Universal Twin Room For 1 Person

  • Sleeps 1

View all photos for Universal Twin Room

Blackout drapes, free WiFi, bed sheets

Universal Twin Room

  • Sleeps 2

View all photos for Relax Twin Room

Blackout drapes, free WiFi, bed sheets

Relax Twin Room

  • Sleeps 2

View all photos for Non-smoking◇Twin Room (3 People)

Blackout drapes, free WiFi, bed sheets

Non-smoking◇Twin Room (3 People)

  • Sleeps 3

View all photos for Deluxe Twin Room (1 Person) Non Smoking

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room (1 Person) Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room (3 Persons) Non-smoking

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room (3 Persons) Non-smoking

  • Sleeps 3

View all photos for Universal Twin Room For 3 People - Non-Smoking

Blackout drapes, free WiFi, bed sheets

Universal Twin Room For 3 People - Non-Smoking

  • Sleeps 3

View all photos for Relax Twin Room (1 Person)

Blackout drapes, free WiFi, bed sheets

Relax Twin Room (1 Person)

  • Sleeps 1

View all photos for Relax Twin Room (3 People) Non-smoking

Blackout drapes, free WiFi, bed sheets

Relax Twin Room (3 People) Non-smoking

  • Sleeps 3

View all photos for Relax Twin Room (4 People)

Blackout drapes, free WiFi, bed sheets

Relax Twin Room (4 People)

  • Sleeps 4

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Exterior
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  • Air conditioning
  • Breakfast available
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4.6 out of 5, Wonderful, 353 reviews
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About this property

Richmond Hotel Sendai

3.5-star hotel in Downtown Sendai
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Richmond Hotel Sendai offers 272 accommodations with slippers and hair dryers. This Sendai hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This family-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2024.

Richmond Hotel Sendai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Richmond Hotel Sendai has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 2,500 for adults and JPY 1,000 for children
  • A restaurant

Things to do

  • Playground

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 10 floors
  • 2 buildings
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Richmond Sendai
Sendai Richmond Hotel
Richmond Hotel Sendai Hotel
Richmond Hotel Sendai Sendai
Richmond Hotel Sendai Hotel Sendai

Richmond Hotel Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 160 reviews
Rating 8 - Good. 55 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 4 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Massimiliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel.

The rooms are very spacious and clean. There are tons of amenities to choose from. The free coffee is good. The kids play area is new and clean. This is the best hotel in Sendai for families.
Stayed 1 night in Aug 2025

10/10 Excellent

Chizu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and and convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel especially for families with younger children. I did not mind babies and young children being around, but if that bothers you I would suggest to avoid this hotel. Very clean property and the rooms are a little bigger than average. No hotel onsen.
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and service.
Stayed 1 night in May 2025

10/10 Excellent

June, HNP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice size. Even had a sofa to relax on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids approved

Amazing stay especially with small children
Stayed 3 nights in Apr 2025

6/10 Okay

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Peeranan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Brennon

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Convenient, not too far from Sendai Station and shoppiing mall, good food options nearby
Stayed 1 night in Oct 2023

10/10 Excellent

youko

Liked: Cleanliness, staff & service, property conditions & facilities
メニューも豊富で子供から大人まで大満足でした。
Stayed 1 night in Oct 2025

10/10 Excellent

CHIHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ皆さんが丁寧で親切 ロビー奥のラウンジもドリンク、アイスのサービスあり、サウナ時間貸し貸切施設をスタッフが教えてくれて、夜2時間サ活できました　めちゃリラックス＆癒されて大満足です　とても親切、丁寧に案内してくれました 客室のお風呂もゆったりつかれて、ベッドもとてもよかったです
Stayed 2 nights in Oct 2025

10/10 Excellent

Takeuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料で利用できるリフレッシュスペースの居心地がとても良かったです。ストロベリーソフトクリームがおいしかったです。お子さん連れのファミリーユースに最適だと思います。
Stayed 4 nights in Sep 2025

10/10 Excellent

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私は少し潔癖ぎみですが客室ももちろん全てが清潔で素晴らしかったです！
Stayed 1 night in Sep 2025

8/10 Good

Shogo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

noriko

Traveled with family
Liked: Cleanliness, property conditions & facilities
ホテルの部屋も綺麗で設備もすごく良かったけど駐車場に関する情報が少なかった ホテルの機械式駐車場が一杯で他に停めたらそこが系列外だと言われ駐車料金が高額になった 公共交通機関の利用をおすすめします
Stayed 1 night in Sep 2025

10/10 Excellent

ake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他のコメントにある通り施設は綺麗でスタッフは親切・笑顔での対応…1泊でしたが大満足！ トイレ・風呂が別に加えお風呂に椅子があるホテルなんて、ゆっくり入れました。 次回も絶対に利用しますし、みんなにオススメしたいです！ お世話になりました。
Stayed 1 night in Sep 2025

10/10 Excellent

Yuko

Stayed 1 night in Sep 2025

8/10 Good

Ayumi

Business traveler
Liked: Cleanliness, property conditions & facilities
シャワーが使いにくかった。
Stayed 2 nights in Sep 2025

10/10 Excellent

kitano

Stayed 2 nights in Sep 2025

10/10 Excellent

yasuaki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
未就学児のお子さんがいらっしゃるならこのホテル。
Stayed 1 night in Sep 2025

10/10 Excellent

KOSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高の仙台旅行となりました

朝食に牛タンが選べ、朝から幸せな一日のスタートとなりました。お部屋の方も清潔で文句なしです！是非また泊まりたいです！
Stayed 1 night in Sep 2025

10/10 Excellent

mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から少し離れているが、とても清潔で快適に過ごせた。フロントもとても感じ良い。ベッドが寝やすくて快適だった。
Stayed 1 night in Sep 2025

10/10 Excellent

彩果

Stayed 1 night in Sep 2025

10/10 Excellent

真弓

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025