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Hotel Cetina Palacio Ayala Berganza.

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Cetina Palacio Ayala Berganza.

A lobby with a reception desk, patterned tiles, a chandelier, and a staircase leading to another area.
A modern lobby with a brick wall, a green upholstered chair, and a potted plant.
A spacious bedroom with a large bed, a sofa, and a small table.
A restaurant with a bar area, multiple tables and chairs, and a variety of food items displayed on shelves.
A courtyard with outdoor seating, a palm tree, and a building entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is $102
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Place, Segovia Aqueduct
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Segovia Cathedral
    ‪7 min walk‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and two framed pictures on the walls.

Standard Room

9.6 out of 10
Exceptional
(31 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A bedroom with a large bed, a sofa, a small table, and a chair.

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A bedroom with a sloped ceiling, a large bed with white bedding and two yellow pillows, two bedside lamps, a wooden bench, and a green upholstered chair.

Executive Room

  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room

A four-poster canopy bed with white bedding and yellow pillows, a wooden wardrobe, and a small round side table with a lamp.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, and a chair.

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

A hotel room with a bed, a sofa with yellow cushions, a mirror, a window with curtains, and a wooden door.

Family Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • 269 sq ft
  • Sleeps 4
  • 4 Large Twin Beds or 4 Large Twin Beds and 8 King Beds
  • Free WiFi

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About this property

Hotel Cetina Palacio Ayala Berganza.

4-star Segovia hotel with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Segovia hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Cetina Palacio Ayala Berganza. is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 255 reviews
Rating 8 - Good. 45 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 3 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our very spacious room at the hotel Cetina. The staff was friendly and helpful. The breakfast buffet was wonderful and convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

YOSHIAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully preserved historic hotel. The architecture, interior details, and warm atmosphere but impeccably maintained and offers excellent comfort. It was truly a memorable experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was clean & beautiful & couldn’t recommend more
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely place to stay the staff is attentive and kind.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lorette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, warm and welcoming. Room and bed very comfortable and perfect spot for walking to all the major spots in Segovia. Easy parking option. Breakfast room and bar lovely with a good selection. Very happy overall.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Nico

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Quaint and authentic The Bar should be open more hours and not closed on Sunday
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and great staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful restored building, simple but tastefully furnished. Being a Boutique hotel it had a lovely friendly calm personable atmosphere. Location is just outside the main attractions but only 5-10 min walk away which means that it is in a quiet area of the city. A free open air car park can be found 5 minutes away but it gets full quickly so can be hard to find free parking elsewhere. Staff were very pleasant and the bedroom we had on the 2nd floor was very nice with everything you needed for a lovely stay. Breakfast was quality over quantity. Everything about the breakfast was really nice. It was a great hotel at a very reasonable price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Lovely hotel. Large room. Very quiet. Nice breakfast. Had a restful stay.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

AV

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Segovia. Friendly staff, clean comfortable rooms and great location.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very pretty hotel that was close to everything.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, room are big.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place everything was Great
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024