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Seaside Vacation Packages

Not clean at all. The room smelled like stale dog pee and mildew. Weird furniture was used in the room that really msde no sense and the toilet would fill every 10-15 minutes. Way overpriced for the subpar lodging and area. It appears they have recently "remodeled" but at this point its like lipstick on a pig. The entire place needs a remodel. The receptionist was friendly.

Everyone was phenomenal and the place was beautiful

Pretty barebones and basic. We were fine room #12. It was an oddity. Each bed was in a separate room, connected by a hall, with a tiny bathroom. The bathroom had no door, just a curtain for “privacy.” The room felt like an afterthought, as though they decided to make the space a room and this what they could do with it. Also, the fridge had yo been cleaned out. There was a jug of milk that was a month old, and it was a little dirty. The window sill also looked like it had never been clean. With that said, my wife and I agreed that the bed was VERY comfortable, and the towels were soft.

Hotel was convenient and great staff. Breakfast was a choice of sandwich that staff microwaved per the time frame we had to choose to pick it up. We were not expecting that but grateful though. Room could use updated carpet. Overall, it was a good stay.

The check in process was chaotic. At check in time we were told it would still be another 20-30 minutes before the rooms were ready. 90 minutes later we finally got checked in. The staff was demeaning and unfriendly. The standard response to any questions I had started with "you should know"...I purchased a package deal through Expedia however the hotel charged an additional $300 which they stated I should have known about. Room cleaning was only available by request, not a daily occurrence. This was a very expensive hotel with poor service, terrible customer support, and mediocre food. I requested to speak with a manager three times due to the check in chaos, but was never provided one. My concern was related to the hotel charging late fees for not checking out on time but offering no compensation for having to sit in the lobby for 90 minutes past check in time...it seemed a bit one sided ...there are many places in Portland to stay.. pick somewhere else.