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Ringhotel Neustädter Hof

4.0 star property

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Photo gallery for Ringhotel Neustädter Hof

Sauna
Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Sauna
Daily buffet breakfast (EUR 20.50 per person)
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
$125
includes taxes & fees
Jan 30 - Jan 31

Explore the area

View in a map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340
  • Place, Schwarzenberg Castle
    ‪15 min walk‬
  • Place, Klinovec Ski Center
    ‪31 min drive‬
  • Place, Fichtelberg Ski Resort
    ‪31 min drive‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪62 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Economy Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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4.5 out of 5, Wonderful, 39 reviews
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About this property

Ringhotel Neustädter Hof

4-star Schwarzenberg/Erzgeb. hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Ringhotel Neustädter Hof offers 72 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Schwarzenberg/Erzgeb. hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Ringhotel Neustädter Hof features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

3 meeting rooms are available. This hot springs hotel also offers a terrace, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in February 2023.

Ringhotel Neustädter Hof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Ringhotel Neustädter Hof has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (69 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1910
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to December 31:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night
  • Spa fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Hotel Neustädter Hof Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Frederic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food. Go with the nightly specials.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for welcoming us. Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot. Thank you for having 2 parking options. Thank you for the wonderful breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Timo, Augsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, netter Service. Schönes Bad. Gerne wieder
Stayed 3 nights in Aug 2024

8/10 Good

Kirk

Business traveler
Liked: Cleanliness, staff & service
Stayed 18 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal. Saubere Zimmer. Eine sehr gute Küche und ein sehr freundliches Personal im Restaurant. Ich kann dieses Hotel nur empfehlen.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
..........
Stayed 2 nights in Jun 2025

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel mit super netten und aufmerksamen Personal.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service
Hotel war in Ordnung. Sehr schöner Biergarten, sehr gutes Essen. Personal war immer sehr freundlich!
Stayed 1 night in May 2025

10/10 Excellent

Regine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes gemütliches Hotel mit zuvorkommenden freundlichen Personal.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rundum sehr schönes Hotel inklusive Restaurant. Nur die Zimmereinrichtung ist noch etwas altmodisch und technisch nicht sehr hochwertig (kein Smart-TV; Kabeltelefon; keine Chipkarte, sondern schwere Schlüssel zum Tür aufschließen).
Stayed 2 nights in Mar 2025

10/10 Excellent

Hans-Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach super freundlich Gerne wieder
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Ich habe den Kurzaufenthalt im Hotel sehr genossen. Das Zimmer war wunderschön. Das Frühstücksbuffet war ein Traum. Das Personal war sehr, sehr freundlich und entgegenkommend. Ich hatte dann auch noch den Luxus, den Saunabereich exklusiv nur für mich zu haben. Ein absoluter Tipp, besonders wenn man alleine reist.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles bestens, ich würde jederzeit wieder kommen.
Stayed 4 nights in Aug 2024

6/10 Okay

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr laut, habe kein Auge zugemacht. Fenster musste man aber aufgrund der unerträglichen Wärme öffnen. Frühstück ok.
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Habe kein Auge zugemacht, Straßenlärm ist wirklich störend. Fenster zu schließen war leider keine Option, da es im Zimmer extrem warm und stickig war. Bettdecke viel zu dick für Sommer. Frühstück war ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mats

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gerne wieder !!

Es war Alles super , ein sehr schönes Zimmer das Personal sehr freundlich und das Frühstück auch super !!
Einzelzimmer
Blick aus dem Fenster
Stayed 6 nights in Jul 2024