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Big room with a fan and aircon and cleaned daily. Room also had a window opening onto a great view; and an even better view from the terrace! Staff were super helpful and answered my (many) questions, although not sure whether they speak English. The only downside is no restaurant for breakfast, but there are some great places around, so it’s not really an issue. Would definitely recommend this place to anyone!

This was by far the best stay our family has had. So peaceful, beautiful views and amazing , helpful staff. We arrived and they had refreshments waiting for us, anything we needed they were right there and helpful, the boat ride to Flores was so relaxing with comfortable seats. The food was delicious. I could not recommend this place enough!

We travel the world and this is definitely one of the best places we have ever stayed at. The hotel has twenty individual units that are large enough for a family of four. The service was impeccable. All staff were trained to know our names and after one meal became familiar with our preferences. The monkey island tour was great and the car service always on time. The spa was average but easily overlooked because of the incredible experience.

I found the place clean, beautiful while my gardens groomed, and the people all very friendly

This is my third and last time staying at this hotel. It used to be the most charming place near Tikal and it was filled with birds and animals that were a highlight. Now they get treated like pests and stay away, which was sad to note. There seems to be new management and it all felt sort of disconnected and amateurish. The vibe felt off compared to my previous stays. They had the same terrible playlist of generic pop music and I could hear it from my room so not even using the hammock was restful. They also fell for the awful trend of using leaf blowers so the noise pollution is considerable since it's in the middle of a large bioreserve. All in all it was such a disappointing experience that I ended up over at the next lodge having a drink and planning my next trip to Tikal with them. Hopefully the new management will get it together but I won't be going back :/ - one nice thing was the welcome drink: chilled hibiscus (jamaica) - that was a nice touch :) The pipes in the bathroom and the water smelled absolutely awful and that was not the case before :( - I was scared to wash my teeth and bought water from the hotel for that purpose. The rugs around the bed did not look clean either...maintenance also felt off compared to two previous stays.

Excelent Location! Beautiful sight! The room with panoramic view and balcony to the lake was amazing! The staff, the best!

Overall the staff and room were very clean and maintained. The bathroom was the only issue I had. There was a small smell of mildew and the air extractor was horrible when on. RM 203. Love the pool!