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Staff were very freindly and at hand when needed. It was a nice quite location to begin our trip away from the chaos one has come to expect in Bali. The view from the room and dining room into the lush forest was very peacefully. Breakfast was good, however evening meals were very average. So much so, we decide to take the taxis in to ubud (about 30 minutes away) for dinner for the last 3 nights of our stay. Food and drinks are over priced for the quality, compared to the local area.it Bed was ok, however pillows 2 out of 10. Spa was excellent highly recommend. Rooms needed some TLC, doors hard to open to bathroom, tap in bathroom didn't work as it should. Towels were clean (however stained) they need to replace them. Overall l think its rated as 4 star (maybe 3.5 stars) They just need to improve food, replace linen, review each room from top to bottom) The hotel price/package was good, however if we stayed in this area again we would try somewhere else.

Great location, staff very friendly and helpful, good breakfast,room clean bed comfortable, easy access to pool