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Get an overview of this hotel
3-star Otaru hotel steps from Otaru Canal

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in the heart of Otaru, this hotel is steps from Sakaimachi Street and Otaru Canal. Otaru City Art Museum and Otaru City General Museum Ungakan are also within 10 minutes.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff.

Room Amenities

All 36 rooms boast deep soaking tubs and offer free WiFi and refrigerators. Other amenities available to guests include down comforters, free bottled water, and hair dryers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 20

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Hotel Names

  • UNWIND BAR OTARU
  • UNWIND HOTEL & BAR OTARU Hotel
  • UNWIND HOTEL & BAR OTARU Otaru
  • UNWIND HOTEL & BAR OTARU Hotel Otaru

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Otaru hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

UNWIND HOTEL & BAR OTARU is a smoke-free property.

  • Bar/lounge
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Shopping on site
  • 24-hour front desk
  • Laundry facilities
  • Parking (limited spaces)
  • Restaurant
  • Total number of rooms - 36
  • Free WiFi
  • Self parking (surcharge)
  • Wedding services
  • Smoke-free property
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

UNWIND HOTEL & BAR OTARU offers 36 accommodations with safes and complimentary bottled water. Beds feature down comforters. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Down comforter
  • Deep soaking bathtub
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Toilet with electronic bidet
  • Mobile key entry

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

THE BALL - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

BAR IGNIS - Onsite bar. Open daily.

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