The property is closed between May 01 and June 30.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center.
Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measure 312 square feet (29 square meters). This business-friendly hotel also offers tour/ticket assistance, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Sapporo Grand Hotel has designated areas for smoking.
Sapporo Grand Hotel offers 494 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Big Jug - This restaurant serves lunch and dinner.
Mizar - Onsite lobby lounge.
NORTHERN TERRACE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Kokaku - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Waraku - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at 1 AM
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).