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Get an overview of this hotel
3.5-star Otaru hotel steps from Otaru Canal

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
24-hour front desk

Location

Situated in the historical district, this spa hotel is steps from Sakaimachi Street and Otaru Canal. Otaru City General Museum Ungakan and Otaru City Art Museum are also within 5 minutes.

Hotel Features

A full-service spa, a restaurant, and self parking are available at this hotel. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and dry cleaning are onsite.

Room Amenities

All 149 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and electric kettles.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1870 per person (approximately)
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Crib (infant bed) fee: JPY 2100.0 per stay
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.

Noise-free rooms not guaranteed

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Cash or credit card deposit required

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4500.0 per night.
  • Cribs (infant beds) are available for JPY 2100.0 per stay.

Pet Policy

  • No pets or service animals allowed

We should mention

Hot springs access available from 3:00 PM to midnight.

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Sonia
  • Hotel Sonia Otaru
  • Sonia Hotel
  • Sonia Otaru
  • Hotel Sonia Otaru, Hokkaido
  • Sonia Hotel Otaru
  • Hotel Sonia Otaru Hotel
  • Hotel Sonia Otaru Otaru
  • Hotel Sonia Otaru Hotel Otaru

Hotel Amenities

Property Features

The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Sonia Otaru features a full-service spa and hot springs. This business-friendly hotel also offers spa services, a vending machine, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Sonia Otaru has designated areas for smoking.

  • Spa services on site
  • Luggage storage
  • Long-term parking (surcharge)
  • Water dispenser
  • Elevator
  • Breakfast available (surcharge)
  • Full-service spa
  • Shared microwave
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Restaurant
  • Year Built - 1992
  • Total number of rooms - 149
  • Number of floors - 9
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 3

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Room service
  • Iron/ironing board (on request)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Cribs/infant beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Electrical adapters/chargers

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Hotel Sonia Otaru has a restaurant on site.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 小樽運河の湯/Otaru Unganoyu. Services include massages. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

The spa is open daily.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

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