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Mercure Sao Paulo Paraíso

3.0 star property

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Photo gallery for Mercure Sao Paulo Paraíso

Interior detail
Lobby sitting area
Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Fitness studio
Lobby sitting area

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
Rua Rua Vergueiro 1661 Paraiso, Sao Paulo, 04101-000
  • Hcor Hospital
    ‪8 min walk‬
  • Paulista Avenue
    ‪10 min walk‬
  • Ibirapuera Park
    ‪2 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

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Relax in the spacious lobby with a central seating area and large, open-plan space featuring a checkered floor pattern.

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  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, (794)
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The price was $61
The price is $57 total
includes taxes & fees
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About this property

Mercure Sao Paulo Paraíso

3-star hotel in Vila Mariana
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Mercure Sao Paulo Paraíso offers 71 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Mercure Sao Paulo Paraíso provides a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Parking is available onsite for a surcharge.

Mercure Sao Paulo Paraíso is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Le Jady's - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 36 for adults and BRL 36 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Jady's

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 872 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 36 for adults and BRL 36 for children
  • Valet parking fee: BRL 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Paraiso
Mercure Paraiso Hotel
Mercure Paraiso Hotel Sao Paulo
Mercure Paraiso Sao Paulo
Mercure Paraíso Hotel
Paraiso Sao Paulo
Sao Paulo Paraiso
Mercure Sao Paulo Paraiso Brazil
Mercure Sao Paulo Paraiso Hotel
Mercure Paraíso
Mercure Sao Paulo Paraíso Hotel
Mercure Sao Paulo Paraiso
Mercure Sao Paulo Paraíso Hotel
Mercure Sao Paulo Paraíso Sao Paulo
Mercure Sao Paulo Paraíso Hotel Sao Paulo

Mercure Sao Paulo Paraíso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 305 reviews
Rating 8 - Good. 96 out of 305 reviews
Rating 6 - Okay. 34 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 3 out of 305 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dante

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very near Paulista Avenue and the some of the major tourist spots. Staff were very friendly and professional.
Stayed 3 nights in Feb 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are excellent, the room was very nice, fresh colours, clean and spacious. The stay was a pleasure!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to metro was great. breakfast had too much bread.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect! Its is right in between both airports!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best staff ever

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom place to stay in SP

Great place to stay whenever in SP, never fail.
Stayed 3 nights in May 2019

10/10 Excellent

thiam neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay in São Paulo

My go-to place whenever I'm in São Paulo. Great room, great location. 10min walk to shopping malls, eatery and shops steps away from the hotel. If you need a quiet peaceful rest with amenities nearby, this is it!
Stayed 2 nights in May 2019

10/10 Excellent

YUKARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo quarto

Ótimo hotel. Ótima cama e roupas de cama excelentes. A região não é das melhores em termos turísticos, mas atendeu muito bem a minha necessidade, que não era turística.
Stayed 1 night in Mar 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place to stay

Nice area near Paraiso metro station. Very friendly staff, particularly Cicero. Room was very spacious and comfortable and price was very reasonable.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night in the Standard Double Room, a really nice well sized room on the 9th floor so we also had a view out both the windows which we liked as well. Bed was very comfy, the room had a sofa and a large desk area with a TV on a movable stand which meant it could be watched from the bed or the sofa area. There was also a small balcony to enjoy the views from, a safety deposit box, air conditioning and a mini bar with stuff in to be purchased. Decent shower in the bathroom which came with some free toiletries. The hotel has a gym and swimming pool on the top floor/roof, the pool isn’t that deep and is more to chill in/around than to swim properly. We had breakfast included which was a buffet with a good selection of cold meats, cheeses, fruit, yogurts along with different breads/rolls, pancakes, cakes and also scrambled egg, sausage, bacon and tea/coffee plus juices. Location wise, literally a 2 minute’s walk from Paraiso metro station which means you can get around very easily and quickly, just 4 stops to Sao Paulo's city downtown area (centro). Both airports are a well-priced Uber ride away, Congonhas-São Paulo Airport (CGH) is a 15-20 minute’s drive and São Paulo–Guarulhos International Airport (GRU) is 35-45 minute’s drive. Overall, we highly recommend Mercure Sao Paulo Paraiso to everyone who is visiting Sao Paulo and would happily stay again if we were to return to the city!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth the stay!

I definitely recommend this hotel. The front desk staff were very helpful and attentive. Check in and check out were easy. The hotels cafe de manha was good with many options for a light breakfast.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, with reasonable price.
Stayed 6 nights in May 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with convenient location

Only stayed one night but give hotel a 4/5. Not many places to eat around the area but is close to a metro station which was convenient. Staff was helpful and willing to assist. Would stay here again due to its proximity to public transportation. Tip: Would avoid hotel restaurant.

6/10 Okay

Jaime

Stayed 2 nights in Jun 2017

8/10 Good

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 1 night in May 2017

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good sized room. Overall satisfied.

10/10 Excellent

Niels, Papendrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not for children due to busy road

A great hotel in the middle of everywhere. Close to the subway, easy to get where you want. Not really suited for children because the neighbourhood. The hotel is really close to the busiest road in town.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing

The staff was great and the room was really comfortable

10/10 Excellent

vassilios, Williamstown ma usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+

6/10 Okay

Daniel G, Houston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, Horrible Customer Service

When I bought this hotel in hotels.com, I had free breakfast included in my daily rate. When I went down to have breakfast, the restaurant wanted to charge me. I had to be arguing with the hotel staff for them to honor it, checking out was a hassle, and even arrived late to my meeting that morning. The hotel was beautiful and in a great neighborhood, as I have become accustomed to from Mercure, but the customer service was quite bad. One of the worst I have ever had.