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Mercure São Caetano Do Sul Hotel

3.5 star property

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Photo gallery for Mercure São Caetano Do Sul Hotel

Bar (on property)
Sports facility
Indoor wedding
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Gym
$51
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Rua Alegre, 440, Santa Paula, Sao Caetano do Sul, SP, 09550-250
  • Grand Plaza Shopping
    ‪4 min drive‬
  • Shopping ABC
    ‪7 min drive‬
  • São Paulo Expo
    ‪12 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Apartment, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Studio, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Mini-fridge, eco-friendly cleaning products

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Mini-fridge, eco-friendly cleaning products

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure São Caetano Do Sul Hotel

3.5-star Sao Caetano do Sul hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure São Caetano Do Sul Hotel offers 72 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3174 square feet (295 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Mercure São Caetano Do Sul Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Patagonia - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 34 per day)
  • Secured, covered valet parking on site (BRL 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 52 for adults and BRL 52 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patagonia

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,174 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 94.50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 52 for adults and BRL 52 for children
  • Covered self parking fee: BRL 34.00 per day
  • Covered valet parking fee: BRL 34.00 per day
  • Rollaway bed fee: BRL 94.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure São Caetano
Mercure São Caetano
Mercure São Caetano Sul
Mercure São Caetano Sul Hotel
Mercure São Caetano Sul Hotel Sao Caetano do Sul
Mercure São Caetano Sul Sao Caetano do Sul
Mercure Sao Caetano Do Sul
Mercure São Caetano Do Sul Hotel Hotel
Mercure São Caetano Do Sul Hotel Sao Caetano do Sul
Mercure São Caetano Do Sul Hotel Hotel Sao Caetano do Sul

Mercure São Caetano Do Sul Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 373 reviews
Rating 8 - Good. 124 out of 373 reviews
Rating 6 - Okay. 54 out of 373 reviews
Rating 4 - Poor. 15 out of 373 reviews
Rating 2 - Terrible. 9 out of 373 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 14 nights in Feb 2025

10/10 Excellent

Geraldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and near has pharmacy, restaurant and supermarket.
Stayed 1 night in Jan 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay. Property was what we need it. The bathroom was too dated, curtains were old, but our stay was good!
Stayed 4 nights in Jan 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is ok Would I stay there again ? Nope
Stayed 3 nights in Oct 2024

6/10 Okay

MARCOS ANTONIO DE LA CRUZ

Traveled with family
Disliked: Cleanliness, amenities
Serios problemas de limpieza en pasillos y alfombras. Además, fuerte y desagradable olor a nicotina.
Stayed 4 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms aren’t very clean or modern. Need renovations.
Stayed 3 nights in Aug 2024

8/10 Good

Sully

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Eduardo, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michel D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very friendly and helpful.
Stayed 6 nights in Aug 2023

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

CASSIO

Stayed 1 night in Aug 2020

6/10 Okay

Orleusa

Traveled with family
Liked: Staff & service

Not as good as before

Stayed 7 nights in Jan 2020

10/10 Excellent

Theodore R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

I stayed here on two separate occasions, for several nights. São Caetano is a decent suburb of São Paulo, where people seem to be serious and industrious and take good care of their surroundings- no trash lying around, very little graffiti, orderly and polite. The hotel is good for the price, good enough that I came back. Hospedei-me aqui duas vezes e fiquei contento. São Caetano por geral é limpa e ordenada, cuidada bem pelo público. Pelo preço o hotel é bom.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Convenient location.

Great stay. Conveniently located at east of the city where we can easily walk to our client's place.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, and great value for the money.

Generally good during my business stay. The only thing we had problem was the internet down during some of the critical time we need it for business communication. I hope the hotel could enhance both the signal coverage of all rooms and the up-time of internet.
Stayed 2 nights in Dec 2019

8/10 Good

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but...

Great hotel. Slow internet.
Stayed 7 nights in Nov 2019

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with just everything you need.

A school behind the hotel could be a little bit noisy sometimes. Overall stay was satisfactory; great staff. Breakfast is quite good with a variety of options. Well-located at a location that is proximate to my work place. Wi-Fi signal sometimes gets bad.
Stayed 28 nights in Apr 2019

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean, convenient, and safe.

Really loved the super friendly and helping staff. They are fantastic. The hotel is located very near to where I go for work and is convenient to navigate around. In general speaking, the hotel is clean and comfy. Recreation areas at the rooftop are great, but some of the entertainments should conduct better maintenance. The Wi-Fi could be good or bad from time to time; hope the hotel will fix it. I like this hotel and will return in the future if needed.
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for travelers

Luís at the front desk was freaking AMAZING! WOULD GO BACK TO THIS HOTEL JUST TO SEE LUIS AGAIN! Hotel is in safest part of town a little bit away from the city center. Cafe 14 is the BEST COFFEE SHOP AROUND and only 2 blocks walking distance!
Stayed 2 nights in Apr 2019

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017