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Grand Hyatt Sao Paulo

5.0 star property

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Photo gallery for Grand Hyatt Sao Paulo

Reception
Room, 1 King Bed (Bridge View) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Indoor pool, outdoor pool
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pet friendly
  • Housekeeping
$220
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
Avenida das Nacoes Unidas 13.301, Brooklin District, São Paulo, SP, 04578-000
  • Place, Morumbi Shopping Mall
    ‪8 min walk‬
  • Place, Transamerica Expo Center
    ‪6 min drive‬
  • Place, Ibirapuera Park
    ‪6 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite

  • Sleeps 2

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed - Access to Club Lounge

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed - Access to Club Lounge

9.2 out of 10
Wonderful
(10 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed - Access to Club Lounge

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 Queen Bed - Access to Club Lounge

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds - Access to Club Lounge

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Club Room, 2 Twin Beds - Access to Club Lounge

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Bridge View)

View from room

Room, 1 King Bed (Bridge View)

9.8 out of 10
Exceptional
(18 reviews)
  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bridge view)

View from room

Room, 1 Queen Bed (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Bridge view)

Room, 2 Twin Beds (Bridge view) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Twin Beds (Bridge view)

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Living area | LED TV

Suite (Diplomatic)

  • 1173 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 732 sq ft
  • 13 bedrooms
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for Club King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club King Room

  • Sleeps 3

View all photos for Club Queen Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Queen Room

  • Sleeps 2

View all photos for Club Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Twin Room

  • Sleeps 2

View all photos for King Room with Bridge View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Bridge View

  • Sleeps 2

View all photos for King Room

Separate tub and shower, designer toiletries, hair dryer, bathrobes

King Room

  • Sleeps 3

View all photos for Queen Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Queen Room

  • Sleeps 2

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Room

  • Sleeps 2

View all photos for King or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King or Twin Room

  • Sleeps 2

View all photos for Club Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room

  • Sleeps 2

View all photos for Diplomat Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Diplomat Suite

  • Sleeps 2

Grand Suite View

  • Sleeps 3

View all photos for Twin Room with Bridge View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Room with Bridge View

  • Sleeps 2

View all photos for Queen Room with Bridge View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Queen Room with Bridge View

  • Sleeps 2

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About this property

Grand Hyatt Sao Paulo

5-star hotel in Itaim Bibi
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Grand Hyatt Sao Paulo offers 467 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Sao Paulo features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This Art Deco hotel also offers a health club, a hot tub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Grand Hyatt Sao Paulo is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vena - Onsite bar. Happy hour is offered.
Kinu - This sushi bar specializes in Japanese cuisine and serves dinner only. Open daily.
Cittadino - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (BRL 60 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: BRL 140 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cittadino
  • Kinu
  • Vena

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (32,292 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar near toilet (30 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 400 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately BRL 140 per person
  • Airport shuttle fee: BRL 430 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 60 per day
  • Pet fee: BRL 400 per accommodation, per week
  • Service animals are exempt from fees
  • Management fee: BRL 11.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Hotel Sao Paulo
Grand Hyatt Sao Paulo
Sao Paulo Grand Hyatt
Grand Hyatt Sao Paulo Brazil
Grand Hyatt Sao Paulo Hotel Sao Paulo
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Hotel

Grand Hyatt Sao Paulo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1017 reviews
Rating 8 - Good. 161 out of 1017 reviews
Rating 6 - Okay. 41 out of 1017 reviews
Rating 4 - Poor. 12 out of 1017 reviews
Rating 2 - Terrible. 16 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valencia Victoria, Frankenthal

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos H

Stayed 3 nights in Jun 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb experience
Stayed 2 nights in Jun 2025

2/10 Terrible

Mariela

Stayed 4 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Daniel, Ladera Ranch

Liked: Cleanliness, amenities
Good location for shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cassiane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Brazil

Enjoyed it a great deal, staff very attentive. Clean and beautiful. Excellent location.
Stayed 4 nights in Apr 2025

8/10 Good

Sylvain

Stayed 3 nights in Mar 2025

10/10 Excellent

Gilberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

ROMULO

Disliked: Cleanliness, amenities
Ok
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working very properly, besides that everything very top
Stayed 3 nights in Mar 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

An amazing hotel in a great location. Delicious breakfast, nice outdoor pool and just fantastic service. This is our third stay and we will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniella

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. Amazing breakfast buffet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudio, North Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kesia

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

BYRON

Stayed 1 night in Jan 2025

8/10 Good

Carlos Eduardo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Stayed 1 night in Jan 2025

10/10 Excellent

BYRON

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Great amenities and very helpful staff. Concierge was very eager to help!
Stayed 2 nights in Dec 2024