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5-star Sao Paulo hotel in Brooklin Novo

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
Business center
Laundry facilities

Location

Located in Brooklin Novo, this luxury hotel is within 6 mi (10 km) of Ibirapuera Park, Shopping Eldorado, and Transamerica Expo Center. Paulista Avenue and Sao Paulo Zoo are also within 9 mi (15 km). Sao Paulo Morumbi Station is 10 minutes by foot and Sao Paulo Berrini Station is 17 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 467 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: BRL 92 per person (approximately)
  • Airport shuttle fee: BRL 350 per vehicle
  • Valet parking fee: BRL 53 per day
  • Pet fee: BRL 400 per pet, per week
  • Service animals are exempt from fees
  • Management fee: BRL 11.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property does not provide currency conversion services to guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of BRL 400 per pet, per week
  • Dogs and cats only
  • 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Hotel Names

  • Grand Hyatt Hotel Sao Paulo
  • Grand Hyatt Sao Paulo
  • Sao Paulo Grand Hyatt
  • Grand Hyatt Sao Paulo Brazil
  • Grand Hyatt Sao Paulo Hotel Sao Paulo
  • Hyatt Sao Paulo
  • Sao Paulo Hyatt
  • Grand Hyatt Sao Paulo Hotel
  • Grand Hyatt Sao Paulo Hotel
  • Grand Hyatt Sao Paulo Sao Paulo
  • Grand Hyatt Sao Paulo Hotel Sao Paulo

Hotel Amenities

Property Features

In addition to a full-service spa, Grand Hyatt Sao Paulo features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This Art Deco hotel also offers a health club, a spa tub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Grand Hyatt Sao Paulo is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Express check-out
  • Dry cleaning/laundry service
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 3000
  • Terrace
  • Luggage storage
  • Concierge services
  • Conference center
  • Total number of rooms - 467
  • Number of floors - 22
  • Airport transportation (surcharge)
  • Couples/private dining
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2002
  • Free WiFi
  • Sauna
  • Health club
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 32292
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Grand Hyatt Sao Paulo offers 467 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Sao Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Baby bath
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Mobile key entry

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Grand Hyatt Sao Paulo has 2 restaurants serving breakfast, lunch, and dinner.

Kinu - This restaurant specializes in Japanese cuisine.

C Cultura Caseira - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner.

24-hour room service is available.

Spa Services

Amanary Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Health or beauty spa nearby

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