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Holiday Inn Santo Domingo by IHG

5.0 star property

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Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Property preview
Suite, 1 King Bed, Club Lounge Access | Minibar, in-room safe, desk, blackout drapes
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
$153
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Place, Blue Mall
    ‪8 min walk‬
  • Place, Acropolis Center
    ‪9 min walk‬
  • Place, Agora Mall
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪48 min drive‬

Room options

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Club Lounge Access

  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,018 reviews
Embassy Suites by Hilton Santo Domingo

About this property

Holiday Inn Santo Domingo by IHG

5-star hotel in Piantini
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna, and 24-hour room service.
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Santo Domingo by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 2511 square feet (233 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Santo Domingo by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Reviews

Holiday Inn Santo Domingo by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 966 reviews
Rating 8 - Good. 247 out of 966 reviews
Rating 6 - Okay. 57 out of 966 reviews
Rating 4 - Poor. 22 out of 966 reviews
Rating 2 - Terrible. 32 out of 966 reviews

Reviews

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m writing to share a very disappointing experience my family and I had when we tried to stay at this hotel. From the moment we arrived, no one offered assistance or even basic directions on where to park. Staff at the entrance were too busy chatting and laughing with someone else and on the phone to acknowledge us. I had to figure out parking on my own and ended up in the basement. My wife and I, with our two small children, had to carry all our luggage up ourselves no help was ever offered. At the front desk, we weren't greeted. When I tried to check in, we were denied because our children (both under 15) didn’t have IDs or birth certificates. This is unusual and, frankly, unreasonable as most minors don’t carry identification, either here or in the U.S. We had to leave and find another hotel, where we were treated with basic kindness and respect. To be fair, a staff member (I believe the manager) later contacted me, apologized, and said this shouldn’t have happened. He asked for my email to follow up I appreciated the gesture but I never heard from anyone again, even after waiting four days. As clean and modern as the hotel looked, the way the staff treated us made it not worth staying there. This was just our experience, but I hope it helps others make informed decisions.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Amenities
Was good place for a night or two
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice y clean
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Santo Domingo

Great Hotel for the business Traveler in Santo Domingo. the hotel location is excellent for access to city and many close by restaurants within walking distance. best breakfast and overall service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cozy and good for family!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle, Rahway

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, general areas well maintained, staff is super friendly and responsive and the area is safe and walkable to a lot of shops and restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

prisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was in this hotel for week with my family This hotel is excellent, the staff magnificent Very clean and the food delicious.
Stayed 7 nights in Jul 2025

10/10 Excellent

Natalia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia y yo llevamos aproximadamente 15 años quedandonos en este hotel. El personal es muy atento, los cuartos son sumamente comodos y los desayunos son inigualables! No dejen de visitar la piscina en el piso 8, super recomendada! Espero poder quedarme muy pronto nuevamente.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karina Mary Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 3 nights in Jun 2025

8/10 Good

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente ubicación
Stayed 1 night in Jun 2025

8/10 Good

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta la ubicación
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine Elisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis, Lenexa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in May 2025

10/10 Excellent

Roberto, North Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food needs improvement
Stayed 2 nights in May 2025

10/10 Excellent

Lissette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very good, walkable to a mall and a restaurant, the staff very friendly and the breakfast is varied and very good
Stayed 5 nights in May 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equiped, nice location
Stayed 1 night in May 2025