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El Embajador, a Royal Hideaway Hotel

5.0 star property

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Property amenity
Property video
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Royal Suite (Ambassador) | Premium bedding, pillowtop beds, minibar, in-room safe
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
$184
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Bella Vista Mall
    ‪12 min walk‬
  • Place, Malecon
    ‪16 min walk‬
  • Place, Blue Mall
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪41 min drive‬

Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador) | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

El Embajador, a Royal Hideaway Hotel

5-star resort in Bella Vista
This resort features 2 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and minibars. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, El Embajador, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 26307 square feet (2444 square meters) include conference space. This luxury resort also offers a casino, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

El Embajador, a Royal Hideaway Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1101 out of 1401 reviews
Rating 8 - Good. 170 out of 1401 reviews
Rating 6 - Okay. 53 out of 1401 reviews
Rating 4 - Poor. 35 out of 1401 reviews
Rating 2 - Terrible. 42 out of 1401 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Reina

Stayed 2 nights in Jan 2026

10/10 Excellent

ELBA

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a fine hotel. On this stay I did not like 2 things. I requested sea view and got a view of the back parking lot Also the Ambasador check in took one hour or so. I arrived at the hotel at 1 but was not allowed to check in. Then when I was finally allowed to check in it took forever. finally got to my room at around 5 pm. They should assign more people to do check in from 3-5 Since I did not feg
Stayed 1 night in Jan 2026

2/10 Terrible

Elizabeth, Providence

Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast but had dinner and it was excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in Santo Domingo
Stayed 2 nights in Jan 2026

10/10 Excellent

ANGEL

Stayed 2 nights in Jan 2026

2/10 Terrible

Ana

Stayed 3 nights in Dec 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would definitely stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodroherick

Stayed 1 night in Jan 2026

6/10 Okay

Danny, Brockton

Traveled with partner
Liked: Cleanliness
The room and the staff are excellent, especially those on the Ambassador level. Roman and Santo are great as well as Mercedess in the spa. The only complaint is the breakfast service in the restaurant. We’ve been here many times and it does not seem to get better. The food is quite mediocre and the service is slow - long wait to get coffee and water at the table- the prepared egg/omelete station cooks are not preparing food well. Other food like hash brown potatoes and other is not up to par for a fine hotel. And often times the food is not replenished. I hope this helps to improve El Embajador. It is a lovely hotel, but service needs to rise a bit in these areas.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joan Dario Castillo

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelson Leandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2025

10/10 Excellent

Rodroherick

Stayed 1 night in Jan 2026

10/10 Excellent

huseyin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well thought out. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Haycin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and the room was very clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Daime

Stayed 1 night in Dec 2025

6/10 Okay

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the breakfast, no place to sit, not enough food, staff was nice and try to work with what they have. I would not recommend to come here during holidays.
Stayed 1 night in Dec 2025

2/10 Terrible

Yoel

Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Habitación impecable. Staff amable
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 3 nights in Dec 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Just make sure you click the button by the door for service we weren’t aware of it.
Stayed 5 nights in Dec 2025