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Santillana del Mar Vacation Packages

The male receptionist was unwelcoming, unhelpful, and obstructive. The lady receptionist was welcoming friendly and helpful. There appeared to be no shops supermarkets or restaurants nearby. Local bus connections to the city centre were good and only cost 1.20€

Very nice place, great breakfast

Soap and shampoo dispensers available but no skin lotion nor toothpaste. No facial tissues either. Bottled Water for sale in mini fridge. Very helpful front desk who helped me booked the Alsa bus to my next destination. Hotel is located within a 10 minute walk to the central bus station and the same distance to Centro Botin and the waterfront. Within walking distance to restaurant and bars. Room is large.

The room was nice and the accommodation very well located in the centre of Santander. The owner was very helpful, particularly with our bicycle storage. Although the bathroom facilities were shared, they were very clean and well maintained.

Good location and fairly quiet but our room outlook was terrible and the breakfast wasn't the best

This is a cute little hotel tucked in a quiet residential street just five minutes from the City Centre. The front desk team is very helpful incl Daniel and the other lady I forget her name. They will give you lots of recommendations. Rooms are a little tight check the sq ft before you book in case you need extra room (we had to switch rooms). The back side is quieter than the rooms facing the front. Good AC / room amenities. Highly recommend Natu Healthy Cafe and La Mano de Fatima for vegetarians. Parking is limited in the hotel but free parking on the street but hard to get spots.

Perfect location for travellers wanting beach access in minutes. Sight seeing bus stop around the corner. Supermarket very close. Housekeeper was excellent. Advise travellers to check the room type and amenity. We paid for a kitchen: freezer door missing, no tea cups, no kettle, no toaster!!!! Maintenance poor: blown light globe, broken trundle bed cover, shower drain cap missing. NO AIR CONDITIONING. Nice property. Check in was a disaster. Property was to email access codes 48-72 hours prior. Nothing. Rang them - no answer. Contacted via WhatsApp 7 times but found out they were an agency who told us they could not help. Left us with no access codes until multiple efforts managed to make contact. All sorted 3 hours before check in. Would stay again if maintenance and check in were improved.