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Gran Santiago Plaza

Property class: 2

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Photo gallery for Gran Santiago Plaza

A swimming pool with steps leading into it, surrounded by a garden with various plants and a white building with a red roof.
A multi-story building with balconies and arched windows.
A hotel room with two single beds, a nightstand, and a wall-mounted air conditioner.
A hotel room with two beds, a nightstand, a lamp, an air conditioning unit, and a window with curtains.
A hotel room with two beds, a wooden chair, a TV, and a painting on the wall.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5 de Mayo, s/n, Santiago Tuxtla, VER, 95830
  • Place, Olmec Head
    ‪3 min walk‬
  • Place, Museo Tuxteco
    ‪3 min walk‬
  • Place, Los Tuxtlas Biosphere Reserve
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

A hotel room with two beds, a wooden chair, a TV, and a painting on the wall.

Basic Double Room

7.0 out of 10
Good
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Gran Santiago Plaza

Santiago Tuxtla hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free.
Gran Santiago Plaza offers 20 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels.

This Santiago Tuxtla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and computer monitors. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access.

Gran Santiago Plaza has designated areas for smoking.

Gran Santiago Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Gran Santiago Plaza Hotel

Gran Santiago Plaza Santiago Tuxtla

Gran Santiago Plaza Hotel Santiago Tuxtla

Gran Santiago Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.0/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Juan Porfirio

Liked: Staff & service, amenities, property conditions & facilities
Sí
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jose

Habitaciones algo incómodas
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel Gran Plaza antes hotel Castellanos. Me dio mucho gusto regresar despues de tantos años. Excelente lugar para descansar. Cerca de Santiago se encuentra San Andres Tuxtla, Catemaco, lugares hermosos para visitar. Inmensidad de rios balnearios cascadas. Y sobre todo la hospitalidad de los veracruzanos.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

ELSA ROCIO

Disliked: Amenities
Nunca nos pusieron toallas completas, hotel viejo
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Angel Paul

Liked: Staff & service
Las camas son algo incómodas, el seguro de las habitaciones se ve medio inseguro, el personal es amable en general, pero la alberca está algo sucia
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

yanet

Liked: Cleanliness, staff & service
Las camas son un poco duras y ruidosas fuera de eso todo excelente
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Falta de mantenimiento en el lugar, el horario de uso de la alberca no me gusto, demasiadas condiciones del uso
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Joshua

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ian Kaleb

Stayed 2 nights in Jul 2025