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Pullman Santiago Vitacura

5.0 star property

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Photo gallery for Pullman Santiago Vitacura

Terrace/patio
1 bedroom, minibar, in-room safe, desk
Lunch, dinner served; international cuisine, pool views
Presidential Suite, 1 King Bed | Living area | 37-inch TV with cable channels
37-inch TV with cable channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Parking included
  • Housekeeping

Explore the area

Map
Av. Vitacura 3201, Vitacura, Santiago, Region Metropolitana, 7630578
  • Costanera Center
    ‪17 min walk‬
  • Parque Arauco Mall
    ‪2 min drive‬
  • San Cristobal Hill
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Studio, 1 Double Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Golf View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Golf View

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pullman Santiago El Bosque

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (778)
$179 nightly
The price is $179 total
All taxes and fees included in total
Pullman Santiago El Bosque

About this property

Pullman Santiago Vitacura

5-star hotel in Vitacura
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and 24-hour room service. Housekeeping is available on request.
Pullman Santiago Vitacura offers 295 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Santiago Vitacura features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

8 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 80 km and an airport shuttle (available 24 hours). Onsite self parking is complimentary.

Pullman Santiago Vitacura is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ofelia Gastrobar - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 15,900 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ofelia Gastrobar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 85000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 15900 per person
  • Airport shuttle fee: CLP 37000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CLP 85000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton
Atton Hotel
Atton Hotel Vitacura
Atton Vitacura
Atton Santiago Vitacura Pullman Hotel
Atton Vitacura Pullman Hotel
Atton Santiago Vitacura Pullman
Atton Vitacura Pullman
Pullman Santiago Vitacura Hotel
Pullman Santiago Vitacura Santiago
Pullman Santiago Vitacura (Ex Atton)
Pullman Santiago Vitacura Hotel Santiago

Pullman Santiago Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 876 reviews
Rating 8 - Good. 260 out of 876 reviews
Rating 6 - Okay. 57 out of 876 reviews
Rating 4 - Poor. 17 out of 876 reviews
Rating 2 - Terrible. 17 out of 876 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Very good propretie and services
Stayed 5 nights in Mar 2025

10/10 Excellent

Gillian

Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good neighborhood, friendly staff

Hotel is located in a very good/upscale neighborhood in Santiago with lots of very good restaurants in walking distance. Beautiful view of the Andes mountains on the golf court side. Very friendly and helpful staff. Rooms were good, breakfast has lots of variety. Would recommend for business and family trip.
Stayed 6 nights in Mar 2025

10/10 Excellent

Camilo, carson city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2025

4/10 Poor

Godwin, Miami

Stayed 6 nights in Mar 2025

10/10 Excellent

Marco, Palatine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice clean rooms in a very nice area of Santiago. Not too far from nice restaurants and the metro.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great location

Location was wonderful, we had a couple of days without hot water and service was slow and the restaurant/bar. It was a great location and room.
Stayed 9 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Hotel!!!! Habitación impecable!!!! Personal muy atento
Stayed 1 night in Mar 2025

10/10 Excellent

Cynda, Roanoke

Stayed 2 nights in Jan 2025

10/10 Excellent

venessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable at it's best

Modern hotel. Nice and clean with accommodating staff. The location is good.
Stayed 3 nights in Feb 2025

8/10 Good

Yi Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Gustavo

Stayed 3 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general a very nice place to stay. The only two things that could be better is the air conditioner in the room we stayed in was very weak and we spent much of the night not being able to sleep because of the heat, and the pool was not well maintained and had cloudy water with leaves and bugs in it.
Stayed 1 night in Feb 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel with great location close to good restaurants and easy access to everything. Very friendly staff as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vilma, Buenos Aires

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estadía en el Hotel. El personal de recepción muy amable al igual que las mucamas que limpiaban el cuarto. No experimentamos el desayuno pero el restaurante tenía precio razonables.
Stayed 6 nights in Jan 2025

8/10 Good

Patricia, CORONA DEL MAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Someone went through my medications and took the "prescription bottles out from my suitcase without my permission or knowing!" Otherwise, the staff was great!
Stayed 2 nights in Jan 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
I expected much more of a 5 star hotel. In my estimation it is closer to 3 stars however the staff were fantastic, facilities were very clean, in a safe area, great restaurant in the hotel and fantastic cafe next door. We had a very comfortable stay.
Stayed 4 nights in Jan 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room Delightful breakfast buffet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, close to many great restaurants & shopping. Very safe & walkable all hours of the day. Would recommend
Stayed 3 nights in Jan 2025

2/10 Terrible

Jaime Andres

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Worst customer service i have ever experienced, it’ s almost hard to believe that every staff member is absolutely rude. I also find very strange that the hotel confirmed they have no benefits for vip expedia travelers and that the information provided by expedia is not real. The hotel itself is a nice property but during our six nights stay , we did not get a nice or polite answer by any staff member to simple questions , specialy at the main desk. Chile is a wonderful country, Santiago is fascinating… this hotel is simply not a good option for visitors.
Stayed 6 nights in Dec 2024

8/10 Good

stephen

Stayed 1 night in Jan 2025