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Hotel HW Express

3.0 star property

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Photo gallery for Hotel HW Express

Front of property
Reception
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Free daily buffet breakfast
Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$76
Jan 10 - Jan 11

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel HW Express

3-star Santiago hotel, connected to a rail/subway station in Downtown Santiago
Along with a snack bar/deli, this hotel has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santiago hotel also offers concierge services and an elevator. A total renovation of this property was completed in April 2024.

Hotel HW Express has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Hotel HW Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 87 reviews
Rating 8 - Good. 27 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Thiara

Stayed 2 nights in Sep 2025

4/10 Poor

Maribel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar Rolando Guzmán

Traveled with family
Liked: Amenities, property conditions & facilities
Qué buen hotel y muy buena localización. Gracias al personal del hotel que nos trató muy amablemente y nos dió consejos como turistas, en especial a: Andrea, César, Cristian y Nelly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tashika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relacion costo beneficio

Menu de acuerdo al pago, buena relacion costo beneficio; lugar cerca de todo en el centro, pero por eso mismo algo inseguro en.las noches.
Stayed 1 night in Sep 2025

10/10 Excellent

Lúcio Flávio Josefo Puiat

Bem localizado! Bom custo benefício!
Stayed 5 nights in Sep 2025

10/10 Excellent

Greta

Traveled with partner
Liked: Amenities
Excelente ubicación me encantó!!!! pero faltan cosas esenciales q se le brindan a los huéspedes no hay jabonera para colocar el jabón no hay clinex no hay plancha d ropa no dejan ni siquiera agua para tomar y el desayuno nada d variado todos los días lo mismo.
Stayed 8 nights in Sep 2025

10/10 Excellent

BRAIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção de lugar apenas para dormir

O quarto é o banheiro são excelentes! Muito confortáveis e limpos. Apenas senti falta de um micro-ondas na área do café da manhã e a opção de retirar comida para levar visto que fiz passeios que exigiam sair muito cedo. Quanto a localização, têm muito comércio e é próximo da estação Santa Lucia de metrô. Para um hotel express, acho que poderia ser um pouco mais em conta, mas o que tem é de qualidade.
Stayed 3 nights in Sep 2025

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOAO BATISTA O FILH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom , bom custo benefício , bem no centro
Stayed 4 nights in Aug 2025

8/10 Good

monika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rund um das Hotel ist keine gute Gegend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lizbeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De visita por chile?

El lugar es muy bueno, excelente ubicación, lo recomiendo a quien quiere conocer el centro histórico de Chile!
Stayed 1 night in Aug 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es bueno pero la variedad es la misma todos los días. Si es posible, espero hacer más cambios. El personal de servicio tiene una excelente actitud y hará todo lo posible para ayudar a los pasajeros a resolver los problemas. Si llega temprano o necesita salir temprano, puede esperar en el lobby (no hay espacio de almacenamiento). La habitación está limpia en general. En general, es un hotel bastante bueno.
Stayed 4 nights in Jul 2025

8/10 Good

Marcelo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom. Recomendo!

Excelente hotel. Cama extremamente confortável e quarto um tamanho bom. Bem localizado, próximo a estação santa Lucia e universidade do chile. Obs: faltou apenas um espelho de corpo inteiro no quarto, mas continuo dando 5 estrelas, pois acredito que o espelho agregaria/melhoraria a experiência do hospede, mas mesmo sem ele, o quarto contina maravilhoso.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

O hotel é ótimo, muito confortável, o café da manhã bem servido. Ótimo para quem quer passear pelo Centro. A localização ao mesmo tempo é boa e ruim, porque achei meio perigoso, principalmente a noite.
Stayed 3 nights in Jul 2025

8/10 Good

GISELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel legal, atendimento ótimo. - Internet oscila muito! - TV só acessa à netflix, por ex, se vc levar o conversor e acessar à sua conta.
Stayed 4 nights in Jul 2025