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Get an overview of this hotel
3-star Santiago de los Caballeros hotel close to Monument to the Heroes of the Restoration

Popular property highlights

Free WiFi
Restaurant
24-hour business center
Laundry facilities
24-hour front desk

Location

Located in the heart of Santiago de los Caballeros, this hotel is within 1 mi (2 km) of Monument to the Heroes of the Restoration and Restoration Heroes Museum. Catedral de Santiago and Hermanos Patino Bridge are also within 3 mi (5 km).

Hotel Features

This hotel features a casino, a restaurant, and a nightclub. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 91 rooms feature modern comforts like LED TVs with cable channels, plus free WiFi and free wired Internet. Guests will also find refrigerators, minibars, and room service.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Car not required

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Platino Hotel Casino Santiago
  • Hotel Platino Santiago
  • Platino Santiago
  • Platino Hotel Santiago
  • Platino Hotel Casino
  • Platino Casino Santiago
  • Platino Casino
  • Platino Hotel Casino Santiago de los Caballeros
  • Platino Casino Santiago de los Caballeros
  • Hotel Platino
  • Platino Hotel & Casino Hotel
  • Platino Hotel & Casino Santiago de los Caballeros
  • Platino Hotel & Casino Hotel Santiago de los Caballeros

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service.

Wireless Internet access is complimentary. This Colonial hotel also offers a casino, a nightclub, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle.

Platino Hotel & Casino has designated areas for smoking.

  • Casino
  • Picnic area
  • Cruise terminal shuttle (surcharge)
  • Couples/private dining
  • Bar/lounge
  • Private picnics
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • 24-hour front desk
  • Porter/bellhop
  • Concerts/live shows
  • Restaurant
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or Town Car service available
  • Number of slot machines - 15
  • Nightclub
  • Number of gaming tables - 6
  • Safe-deposit box at front desk
  • Luggage storage
  • Proposal/romance packages available
  • Hair salon
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Bus station shuttle (surcharge)
  • Laundry facilities
  • Total number of rooms - 91
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free casino shuttle
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Champagne service
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

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