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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Balcony
Interior
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
$83
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Catedral de Santiago
    ‪4 min drive‬
  • Estadio Cibao
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • 32 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.4 out of 10
Very good
(41 reviews)
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 30 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Platino Hotel & Casino

3-star hotel in La Zurza
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Colonial hotel also offers a casino, a nightclub, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle. Complimentary self parking is available on site.

Platino Hotel & Casino has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lessell

Stayed 1 night in Jun 2025

10/10 Excellent

xiomara, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff. Comfortable bed and great location. Wonderful breakfast. Stayed for one night. Will go back anytime. I recommend it
Stayed 1 night in Jun 2025

8/10 Good

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
Low security at the parking lots, my car it was scratched and they did not inform me.I paid us500 dollars for.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Lessell

Stayed 1 night in May 2025

10/10 Excellent

Wisly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay at the hotel platino
Stayed 1 night in May 2025

10/10 Excellent

Shahid, MAYAGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025

8/10 Good

Rashad

Liked: Cleanliness, amenities
Friendly staff. Good price for the room
Stayed 1 night in May 2025

10/10 Excellent

Marlenny

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, friendly staff. Convenient location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Liked: Staff & service
Breakfast i like
Stayed 6 nights in May 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in May 2025

10/10 Excellent

Gwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice the Cosino was very nice. Walking around felt unsafe and there was nothing to see on that location.
Stayed 1 night in May 2025

10/10 Excellent

Reydilerni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Reese

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn't not have a good experience at this hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

GIL, CHANDLER

Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Check in was to much time
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Isaias

Stayed 1 night in Apr 2025

10/10 Excellent

Thelma

Stayed 13 nights in Mar 2025

10/10 Excellent

IDMSystem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Gilberto, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking, very nice staff, excellent included A la Carte breakfast, low price compared to many other options. Only issue was that in the bathroom the shower cabin was too small for my size and weight.
Stayed 1 night in Apr 2025