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Do not book this hotel. There was zero hot water on any of the days, and on our last day there was no water at all. Took over an hour first morning to get our breakfast (eggs and toast) which came out cold. Weak lukewarm instant coffee! Second morning no better, we asked for hot water to use our own Starbucks instant coffee, and again, only lukewarm.

The location was great and very convenient. Unfortunately, our apartment faced the main street, so there was quite a bit of traffic and street noise, especially at night. It did make it difficult to sleep, so if you’re a light sleeper, I would recommend requesting an apartment away from the main street.

Hotel is conveniently located close to the harbor where many tours disembark, but still close enough to town to be easily walkable. The beach behind the property is gorgeous and somewhat secluded. The staff were very helpful and friendly, and were able to accommodate our super early check-in. The room was clean and comfortable, and the bathroom was especially spacious! Water temperature in the shower was nice and warm, but the pressure was a bit low, which can be expected. The balcony with hammock made for a wonderful setting and view each evening. We ate dinner multiple times at the hotel due to convenience, and the food was very good! We had Tapas during Sunset one night, which was a fun experience as well. The breakfast is delicious and filling enough for a day of adventure. Would love to stay here again, highly recommend!

Fabulous! Stephanie the receptionist is amazing!

Best ever in Galapagos!! Definitely returning!! Staff awesome!!! The Dock House beautiful!!!

I can’t say enough good things about this hotel. Clean, friendly, and comfortable don’t even begin to describe it. Easy walking distance to everything. You really can’t beat this place in San Cristobal. The staff really sets this place apart- when a cab I set up for myself didn’t show up to take me to the airport, the front desk staff dropped everything they were doing and ran out into the street to flag a cab down for me. I also forgot my AirPods and a portable charger in the room, I sent a message to the hotel when I realized expecting to be disappointed. THEY GOT THEM BACK TO ME ALL THE WAY IN THE UNITED STATES AT NO CHARGE. YOU CAN’T EVEN MAIL THINGS DIRECTLY FROM THERE TO HERE. These are honest, hardworking, dedicated people running this hotel and it shows.