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Quality Inn & Suites Capitola By the Sea

2.5 star property

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Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Seasonal outdoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
720 Hill Street, Capitola, CA, 95010
  • Capitola Beach
    ‪16 min walk‬
  • Capitola Wharf
    ‪16 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(103 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Capitola By-the-sea Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (1003)
$279 nightly
The price is $279 total
includes taxes & fees
Best Western Plus Capitola By-the-sea Inn & Suites

About this property

Quality Inn & Suites Capitola By the Sea

Capitola hotel close to Capitola Beach
Along with a seasonal outdoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers, and a vending machine. Housekeeping is available once per stay.
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Capitola By the Sea is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Quality Inn & Suites Capitola By the Sea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 305 out of 1009 reviews
Rating 6 - Okay. 91 out of 1009 reviews
Rating 4 - Poor. 39 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Stayed 1 night in Mar 2025

6/10 Okay

Joe

Liked: Cleanliness
Disliked: Staff & service
I don't know. When we arrived at 3pm for check-in, the parking lot was completely empty? Our one-night stay was okay, nothing great or terrible. I guess we were comfortable enough and the room rate was reasonable.
Stayed 1 night in Mar 2025

8/10 Good

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be worse

Bad internet connection and Wi-Fi. Overall clean, nice twenty minute walk to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia are outdated. This place had new paint on the outside of building, updated and the rooms and carpet looked like they remodeled it. So it didn’t look as outdated as the photos! Looked better! Parking lot is huge, the area is quiet. Walkable to the beach and loved all the locals and neighborhoods we walked through to get there. Community is safe. The staff was kind!
Stayed 1 night in Mar 2025

4/10 Poor

Karen

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set back from the busy street, but close enough for us to walk over & enjoy a pizza! We only heard ther guests once - during our 2 night stay. Very pleasant stay - only thing that would have made it better, is if the staff knew the area a bit better - the person I spoke to only knew about restaurants in loop, but there are many other places close by!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great staying here Check in was fast Room was clean Walking distance to beach I will definitely stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Leonida

Traveled with partner
Liked: Amenities
Very helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Stay

Had a quiet stay at this hotel. The person checking us in was awesome, with helpful hints on our stay. Rooms were clean, if not a bit dated. Still, it was a comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious, bed was large and comfortable with quality sheets. the room was very quiet, practically no outside noise for my 5 days stay. hotel looked fairly new, or recently updated. wifi was mostly working, with one outage for a few hours. staff are friendly and helpful. included breakfast is pretty basic, i usually skipped it and went to the peets across the road. good stay, i'd recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Silent

Stayed 3 nights in Mar 2025

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities

Could use a make over.

Upon arrival the parking lot was completely empty and appeared very outdated/weathered. We were wondering if we were arriving at an abandoned location. Upon check-in the clerk was just business, no warmth at all. The reservation was for two people but as I was leaving the lobby I noticed she'd only given me one key. I returned to the desk and asked for a second. She immediately reached down and handed me a second (was it already programmed for our room?). Upon arrival at the room, only the first key I'd received worked. Back to the desk. The room had an odor. The sliding door (ground floor with patio) was unlocked, which we didn't notice until the next day. The room was just mediocre, outdated, the lighting was poor. The TV was decent with streaming options but while watching movies on Netflicks it would have to stop to buffer about every 10-12 minutes sometimes much shorter. The WiFi was weak so I figure they have a subpar network causing both issues. The microwave was missing its front feet so was at an angle about 1" higher in the rear. The linens and towels were clean. The shower had instant hot water with good pressure. On that topic whenever another room used the toilet or shower the sound of water resonated. This hotel is in a good location and has a nice layout, but is in need of a good refresh.
Stayed 2 nights in Mar 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lana, Menifee

Stayed 5 nights in Mar 2025

10/10 Excellent

Robert or Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jo Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable, would stay again.

The room was vey clean and the bed was also very comfortable. Staff was friendly and helpful when asked. The only reason I didn't give the hotel room 5 starts was for two reasons and the cleaning staff may have already put in work orders. I was not able to slide the front mirrored closet door it was stuck, the back one worked fine so still a functioning closet. The toilet paper holder is the type that holds two rolls one on each side. The issue was that it was not secured properly to the wall so when in use the roll would fall off and hit the floor. I would still stay at this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert or Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Augustina

Traveled with partner
Liked: Cleanliness
It was noisy all night. They kept slamming doors all night
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed multiple times and will again in a few months.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very affordable, central to our daily activities, safe parking areas and rooms and grounds were clean.
Stayed 1 night in Feb 2025

6/10 Okay

JUDITH, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and peaceful was able to sleep very well
Stayed 1 night in Feb 2025