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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Front of property
Lobby
Bar (on property)

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(26 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(84 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(116 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

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  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (1235)
$306 nightly
The price was $340
The price is $306 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Santa Cruz

About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Stayed 1 night in Apr 2025

8/10 Good

Aleta

Liked: Cleanliness, property conditions & facilities, room comfort

A Few issues but over all great

It was fresh, bright, clean and well appointed. I do not like that you are forced to pay for use and pay for valet service. The guys came about the tub. It remained slow draining afterwards. Theonly other thing is that whom whomever they assign of room above us to were incredibly noisy? And their children ran back-and-forth, not just ran stumped. It would seem was horrible. Have children? So I understand that I tried to just deal with it, but it was ridiculous. Add I went to complain about it in the desk.Clerk kinda had an attitude with me telling me that.Oh well it's still before ten. At that point I told her, well, then you need to move me or you need to move them black. Anybody that you put those people below are going to have an issue. If the floors are that shallow, then they should probably put people with young children and families on lower floors or A floor in between people or something because that was really, really unnerving. Otherwise I had an enjoyable stay..
Stayed 2 nights in Apr 2025

4/10 Poor

susan

Traveled with family
Disliked: Staff & service, property conditions & facilities

Maintenance

Outside of my grandson and my husband getting locked in the bathroom as lock was faulty took maintenance 10 min or longer to respond to get a screwdriver to unlock door
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was dark and musty and smelled of chlorine from the pool and musty smelling. Room had excessive noise from upstairs. Typical of Santa Cruz…. No good hotels
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Judith Eileen

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

youssef

Stayed 1 night in Apr 2025

2/10 Terrible

William Norman

Disliked: Cleanliness, property conditions & facilities
Not ideal
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Mauricio

Traveled with family
Disliked: Property conditions & facilities

Tubs water not going down

Our bathroom tub water wouldn't go down very disgusting . We had to shower in dirty water .
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This trip was a family trip during our 2 children’s spring break!! The breakfast in the morning has great options for the entire family (cold and hot foods). The pool and gym are close to each other. The hotel has valet vehicle service, so we’d just left our van at hotel and enjoyed walking to the boardwalk twice, even our 12 year old daughter and 8 year old son, didn’t complain about the walk. Great Staff and service!! We’ll be back for sure!
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Santa Cruz boardwalk, about a 15 minute walk through nearby neighborhoods. Breakfast is complimentary but stays busy. Nice pool and hot tub. Rooms were clean but basic.Very large rooms with pull out bed which makes it convenient for familes.
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Stayed 1 night in Mar 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Belinda Melissa

Stayed 1 night in Apr 2025

10/10 Excellent

Naveen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Clean. Very friendly and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The seating area was great.
Stayed 2 nights in Apr 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

mojgan

Good breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Disliked: Staff & service
Average hotel not worth the premium price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Property conditions & facilities
it was a great place with amazing beds and pillows, great temp on the pool, good hot tub
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

jose

Stayed 1 night in Dec 2024