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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Property amenity
Lounge
Lobby
Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Bar
  • Pet friendly
$116
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Zip Line
    ‪7 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Place, Mystery Spot
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 362 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 510 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

LED TV, pay movies

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 471 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Santa Cruz/Scotts Valley

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 1,203 reviews
Hilton Santa Cruz/Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

3-star Scotts Valley hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LED televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a garden. Parking is available onsite for a surcharge.

Four Points by Sheraton Santa Cruz Scotts Valley is a smoke-free property.

5030 - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 570 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, great stay!
Stayed 2 nights in May 2025

6/10 Okay

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Harinder

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Free coffee and water in the reception at all times. Very clean property.
Stayed 2 nights in Jul 2025

8/10 Good

Kadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shea

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was running behind due to car issues and called in advance to let them know. My room was prepaid. They told me I had to get there by 2 AM, and I was just leaving Vegas at 5 PM. I felt the need to race and it put us into dangerous situations. We barely ate dinner. We got there at 2:15 and attending seemed completely unbothered because we were prepaid! Of course! So why did the other employee tell me I was going to miss some mysterious 2 AM deadline? Really, gonna turn away a mom with kids who prepaid and drove 9 hours to get there when they’re exhausted? Make her rush and cry with stress? Also their dryer sucks, requires 2 full passes, no quarter machine or card option, and it made US late the next day.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

giuliana, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property surrounded by trees. Large patio seating area with fire pits. Close to several locations And easy parking. Rooms are spacious, nice sized bathroom and shower. Open faced shower (no door)- tends to leave water everywhere. Our shower had a very slow drain causing us to pause between showers to wait for it to drain(a bit irritating when 4 people need to shower). Our only real complaint was the thin walls/ doors. We could hear people walking in the hallways and closing doors- its sounded very loud. BTW- no pool on premises for those interested
Stayed 2 nights in Jul 2025

4/10 Poor

Katherine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We were excited to stay here based on the reviews and pictures. Unfortunately, our stay was the most disappointing of our two week road trip on which we stayed at five different hotels and motels. When we arrived the music was so loud the folks working at the check-in desk had to shout. They told us there would be live music until 9pm. there was a strangely rowdy vibe in the lobby, but we went up to our room. Once we arrived we found we had been given a single king room instead of the room for 4 that we had booked. When we let the front desk know, they offered us a room with two queens, but it was next door to the "birthday girl" for the rowdy party in the lobby and overlooked the very loud party in the courtyard. With two kids we were not able to take this room because we knew how loud it would be all night. We went back to the king room and asked them to make up the hide-a-bed in the couch, which they politely agreed to. After dinner out we came back and our bed was not made even though it was bedtime for the kids. When we asked the front desk about it a different employee told us we had to do it ourselves and was honestly really rude about it. There was not bedding provided except a single sheet and very disgusting duvet insert. We had to ask for bedding three times and eventually received two shower curtains, two actual curtains, and a blanket. Then after another trip to the front desk we managed to get pillows. The hide-a-bed was ancient and had a thick bar in the middle
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very good; well stocked, good selection, and good prices.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harrison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent hotel. Really enjoyed our stay here. No need for additional information as excellent sums up the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jose Antonio, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a full bar and restaurant, that was unexpected. The lobby area is beautiful and always served Iced water, coffee, iced tea, hot teas and hot cocoa. When I first walked in the hotel, it smelled so good. The beds were comfortable and I absolutely love that the air conditioner is above the entry door not near my bed, keeping me up all night. The huge walk in shower was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiya

Great stay! Will absolutely be back. Perfectly for wine tasting lodging
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sure! Here's a rephrased version of your points into a polished hotel review: --- We stayed at this hotel for a couple of nights during a relaxed weekend getaway. From the moment we arrived, the experience was smooth and pleasant. The hotel and rooms were well-maintained, and the front desk staff were courteous and helpful—graciously accommodating our request for a room change at check-in. While there isn’t much to explore right around the hotel itself, it served as a convenient base for outdoor activities. We spent one day hiking at Henry Cowell Redwoods State Park and took a scenic drive to Santa Cruz the next. Overall, we had an enjoyable and comfortable stay. We'd definitely recommend this property for anyone planning to visit Henry Cowell or looking for a quiet, short stay in the area.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was cool but whoever is in charge of the billing is outta their mind… I made a 1 night reservation and paid through hotels.com… go to check in and I guess there was a miscommunication. And the decided to book me the same night through Expedia… so now I’ve paid twice for the same night… so I pointed that out and it was supposedly canceled.. mistakes happen I get that… anyways here we are a week later and not only is the $174 still pending aka not back in my account but they decided to charge me another 390… they also returned my deposit the same time last night so it wasn’t for damages or anything… oh and there was no hot water so a cold shower on the morning was better than coffee … but for real that 1 night so far has cost me almost $800 so far… when it was supposed to be for $152
Stayed 1 night in Jun 2025

4/10 Poor

Joseph, Shoreline

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was packed, the only friendly staff member was the bartender. Upon arrival they said there was an issue with the hot water but that it would be back on in a couple hours.. it never came back on.
Stayed 1 night in Jun 2025

4/10 Poor

Niravkumar M

Liked: Cleanliness, staff & service
while staying at this property, Hot water was broken with no ETA when it will be fixed.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Howard

Stayed 1 night in May 2025

10/10 Excellent

Rayah, Beirut

Stayed 14 nights in May 2025

10/10 Excellent

Rick

Stayed 2 nights in Jun 2025

2/10 Terrible

Xavier

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ron

Stayed 3 nights in Apr 2025

8/10 Good

Mark

Disliked: Staff & service, room comfort

Housekeeping

The place is nice, we have stayed there before with no issues. Unfortunately the last time we visited we had a very uncomfortable situation where House Keeping just walked right in while we were showering at 9:30 am even though check out isn't till noon. It was a male staff member that appeared to be knocking on the door (which he had a passkey for) while simultaneously opening the door to let himself in, SHOCKING! I was appalled and notified the frint desk.
Stayed 3 nights in Jun 2025