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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Property amenity
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Hot Tub
$114
includes taxes & fees
Nov 9 - Nov 10

Explore the area

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1325 East Dyer Road, Santa Ana, CA, 92705
  • Place, South Coast Plaza
    ‪3 min drive‬
  • Place, Santa Ana Zoo
    ‪4 min drive‬
  • Place, University of California, Irvine
    ‪7 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 2 Queen Beds

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  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, 1,394 reviews
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About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Santa Ana hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Santa Ana Orange County Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 7998 square feet (743 square meters) include a conference center. This Mediterranean hotel also offers a vending machine, gift shops/newsstands, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites by Hilton Santa Ana Orange County Airport is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 5:00 PM on request
  • Self parking on site (USD 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (7,998 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 460 out of 1629 reviews
Rating 8 - Good. 227 out of 1629 reviews
Rating 6 - Okay. 290 out of 1629 reviews
Rating 4 - Poor. 274 out of 1629 reviews
Rating 2 - Terrible. 378 out of 1629 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Ismael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed here multiple times and each time it’s a great experience if you stay in the hotel. The outside parking lot area is semi shared with another hotel and feels super sketchy.
Stayed 1 night in Aug 2025

4/10 Poor

darren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not that great

The door to the room got stuck and wouldn't open, once inside the room it smelled very old and musty. Everything seemed very dated and worn. The room was clean-ish, but very lacking for the price. The mattress was poor and very squeaky. Overall not a horrible place, but I wouldn't stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view but the pull out bed was horrible.
Stayed 1 night in Jul 2025

6/10 Okay

yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

6/10 Okay

Liliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Carly

Stayed 5 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Jun 2025

4/10 Poor

Yong Un

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
The crew at the buffet are the best
Stayed 2 nights in Jun 2025

2/10 Terrible

Casey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long in the tooth and filthy

I am shocked that this hotel even appears on hotels.com. This is the worst Hilton property I have ever stayed in and one of the worst hotels I’ve ever experienced. Dilapidated, dirty, understaffed, ragged and smelly. Do not go hear.
Stayed 4 nights in Jul 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 4 nights in Jul 2025

2/10 Terrible

Shante

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Linda

Disliked: Amenities, property conditions & facilities
Staff unfriendly, environment noisy. Ac unit not working at capacity. No pillows
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynsert

Stayed 3 nights in Jul 2025

2/10 Terrible

Lauren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not only dirty but when asking front desk about switch rooms they said you can cancel your reservation and find another hotel. Front desk was rude. Elevators barely worked. The pool and gym area smelled horrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Merilee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Main issues...There is a full letter with photos sent to the hotel and Hilton corporate. Parking Gate Malfunction The front parking gate did not function for the majority of our stay. Dozens of guests were unable to enter or exit, resulting in long wait times. Many of us were forced to walk inside, get new key cards, and still find ourselves stuck. It became clear the issue was ongoing and known to staff, yet no solution was provided. Mold in Shower There was visible mold at the top of the shower. Toilet Malfunction and Cleanliness The toilet in our room flushed at random and required us to fill the tank manually multiple times and troubleshoot ourselves. Despite repeated requests, no one ever came to fix it. Additionally, the toilet had visible mold inside and appeared uncleaned from the start. Thermostat & Room Temperature When we first entered our hotel room, it felt like a walk-in refrigerator — truly freezing, more like a restaurant cooler than a hotel suite. I was already overwhelmed, trying to get to the hospital to see my mother, who is dealing with a serious medical condition, while also juggling work calls. In the rush, I didn’t notice the small printed note posted above the thermostat (photo attached). It turns out there is a "two-pipe system" so you have no control of your air in the room. It's not pleasant. There are so many issues all documented in photos. Too much for the 1500 character limit. The Embassy Suites in Irvine is great as are many other opti
Stayed 4 nights in Jul 2025

2/10 Terrible

Perla

Stayed 1 night in May 2025

2/10 Terrible

Shugufa

Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

DONALD, Wichita

Business traveler
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was poor compared to other Embasy Suites. One of the elevator controls did not function properly. Airport shuttle service was advertised but a driver was not available until after 9 a.m.
Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie, Herriman

Business traveler
Disliked: Cleanliness, property conditions & facilities
There were brown stains on the carpet in my hotel room, several. There were burn marks in the carpet. The door to the bathroom had red streaks of stains down the door. The bathroom floor had visible hairs. The couch in the living room had a huge white stain. The fold out ottoman under the vanity had a white stain. The bed was extremely uncomfortable. I travel a lot for work and stay at many different hotels, this was the dirtiest hotel I’ve ever been to. I will not be staying there again.
Stayed 2 nights in Jul 2025

4/10 Poor

Danielle

Stayed 2 nights in Jul 2025