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Sant'Agata di Militello Vacation Packages

Oversold. Beach isn’t free if you want umbrellas and loungers. Neither is the nearby gym. Most of the staff doesn’t speak English or any other language apart from Italian. The area is run down, amenities in next town only. One shop, that’s it. Taxi/Uber anywhere is unreasonably expensive. Great view of the Etna.

Great location and super attentive staff

This was in every aense the 5-star hotel that NH is known for. Fantastic room, helpful reception personnel and seamless valet parking!

Romano Palace Luxury Hotel is absolutely not a 5-star hotel — it’s barely a 2-star establishment at best! The rooms are completely old-fashioned, right down to the outdated wardrobes, and the bed is so painfully hard that after just two days my back was aching and it was impossible to lie on it comfortably; the shower head kept falling down onto my head, my son’s head, and my partner’s head every single time we tried to use it, which was completely unacceptable. When I wanted to relax and rest by the swimming pool, the music was blaring far too loud and was so noisy I couldn’t even read a book — I complained repeatedly, yet nobody cared and they just kept turning the volume up even higher. I eventually asked to speak to the manager, a lady who couldn’t even speak or understand proper English so nothing was resolved at all. By the middle of the week I was completely fed up and had no choice but to book another hotel and move elsewhere because I simply couldn’t endure any more of this nonsense in that awful place; it’s incredibly overpriced, delivers nothing close to luxury, and I had the most terrible holiday of my life — I will never recommend this hotel to anyone, it is falsely advertised and a total waste of money.

Thank you for the hospitality

Lovely hotel, lovely room with a beautiful view, the pool was lovely with a snack bar. Breakfast was nice. Staff were nice. Close to town with restaurants and beautiful scenery.