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Candeo Hotels Sano

3.0 star property

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Photo gallery for Candeo Hotels Sano

Spa
View from property
Property entrance
Daily buffet breakfast for a fee
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$74
Dec 14 - Dec 15

Explore the area

View in a map
2038-1 Etsu-mei, Sano, Tochigi-ken, 327-0822
  • Place, Sano Premium Outlet
    ‪6 min walk‬
  • Place, Watarase River
    ‪4 min drive‬
  • Place, Road Station Mikamo
    ‪6 min drive‬

Room options

View all photos for Moderate A, Smoking

Premium bedding, down comforters, desk, free WiFi

Moderate A, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate B, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Moderate B, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Premium bedding, down comforters, desk, free WiFi

Twin Room, Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Bed Room, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Queen Bed Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Massage Chair Room, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Massage Chair Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate A, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Moderate A, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, desk, free WiFi

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Premium bedding, down comforters, desk, free WiFi

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Candeo Hotels Sano

3-star Sano hotel with free in-room WiFi
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Candeo Hotels Sano offers 124 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. This Sano hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Candeo Hotels Sano features a vending machine, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access.

Candeo Hotels Sano has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,430 to 1,430 for adults and JPY 880 to 1,100 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1430 to 1430 for adults, and JPY 880 to 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Sano
Candeo Sano
Candeo Hotels Sano Hotel
Candeo Hotels Sano Sano
Candeo Hotels Sano Hotel
Candeo Hotels Sano Hotel Sano

Reviews

Candeo Hotels Sano Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 74 out of 210 reviews
Rating 8 - Good. 99 out of 210 reviews
Rating 6 - Okay. 30 out of 210 reviews
Rating 4 - Poor. 7 out of 210 reviews
Rating 2 - Terrible. 0 out of 210 reviews

Reviews

8/10 Good

Kana

Stayed 1 night in Aug 2023

6/10 Okay

chor keung

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Kazuhira

Stayed 1 night in Sep 2020

8/10 Good

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
No USB power sockets in the room. Shower has no thermostat.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for business with an access to lots of different restaurant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Byung C

Liked: Cleanliness, property conditions & facilities

Easy access in and out of sano.

Typical small Japanese hotel. Great location to go shopping at sano outlet mall and easy access to limousine bus to either airports.

8/10 Good

FIKRI, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was very good with affordable price.

4 days spending time close to the hotel. I like it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for business

Candeo hotel in Sano is a good business hotel. The rooms are small, as usual in Japan but it's pretty new and clean. Breakfast buffet is one of the best I had in Japan, wide choice of good quality food. It's not a place I would recommend to go for holidays, but if you have to go for business, then it's a good hotel to stay in.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Candeo hotel in Sano is a good hotel if you have to stay in this remote place for business. Breakfast is good and the spa is a real plus, a great Japanese experience. Not much to do around but many options for dinner at less 10 minutes by walking. The only elevator is always super busy, better to be patient...

8/10 Good

Max, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business hotel with rooftop spa

Candeo hotel in Sano is a great business hotel. As usual in Japan, the rooms are tiny but clean and well maintained. The breakfast is super good, mixed western and Japanese style. Not much to do around but a few resto at 5 to 10 minutes walking distance, around the mall eon. Overall the best business hotel around that place.

8/10 Good

Business, traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Sano

Candeo hotel in Sano is a good business hotel. The rooms are small but everything is modern and clean. The breakfast buffet provides a good variety of food. The hotel is located at a walking distance from the premium outlet. Not much to do around that place for foreigners. There is a bus station nearby as well, for an easy access to Tokyo and as well the airports. I enjoyed my stay at Candeo hotel.

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities

Small, but good

The best part about this hotel it is very close to the outlet shopping mall. The hotel itself is neat and clean, the staff are friendly, however the double room is quite small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

A reasonably good hotel to stay at

I only stayed one night at the Candeo but found the reception staff to be very nice and helpful. My room was clean as was the Hotel in general. I found the bed to be too firm compared to beds in western countries, which detracted from a good night's sleep. I understand that hotel beds in Japan are all similarly firm, which appears to be a cultural thing with Japan.

10/10 Excellent

SHIHCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

ゆうすけ

Liked: Cleanliness, staff & service
女性用サニタリーBOXなどがあれば良かったです。
Stayed 1 night in Aug 2025

8/10 Good

?

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

???

Stayed 1 night in Jul 2025

10/10 Excellent

YASUHIKO

Liked: Property conditions & facilities
フロントの方の話ですと、朝食は後半ほど混んでくるそうです。狙い目は、7時までに会場に入ること。ホテルから3分のところに、ローソン、ゆで太郎もつ次郎というレストランがあるのも良いです。
Stayed 1 night in Jul 2025

10/10 Excellent

Donghyuk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2025

8/10 Good

よしまさ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カンデオはお風呂がどこも良い。
Stayed 1 night in Jul 2025

10/10 Excellent

進幸

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が種類も豊富で美味しかった。
Stayed 7 nights in May 2025