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Mercure San Sebastian Monte Igueldo

4.0 star property

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Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Aerial view
2 bars/lounges
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available
$114
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Paseo del Faro 134, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪1 min walk‬
  • Place, Ondarreta Beach
    ‪1 min drive‬
  • Place, Concha Promenade
    ‪2 min drive‬
  • Airport, San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

Standard Twin Room, With Sofa Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, With Sofa Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About this property

Mercure San Sebastian Monte Igueldo

4-star hotel in Antiguo
2 restaurants, 2 bars/lounges, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a children's pool. Change of towels is available on request.
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Mercure San Sebastian Monte Igueldo provides a fitness center and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
El Torreon - This restaurant specializes in Basque cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 568 reviews
Rating 8 - Good. 147 out of 568 reviews
Rating 6 - Okay. 73 out of 568 reviews
Rating 4 - Poor. 34 out of 568 reviews
Rating 2 - Terrible. 14 out of 568 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Spectacular view from every angle. Central areas very good. Ate in bar followed by restaurant 3/5 fairly disappointing for 4* hotel. Staff fairly efficient rather than friendly. Would probably still return.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left a night early I couldn’t stay.

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Stayed 2 nights in Aug 2025

2/10 Terrible

claire

Disliked: Staff & service

No

Food options were limited to one restaurant on site or a truck into the town centre. Access to the town centre was limited to the funicular, which stopped at 21.30 or a local bus service, a 20 minute walk away.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anaen, HIALEAH

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Manon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gretel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene una ubicación donde la vista es única y espectacular! El hotel es bello y de mucha clase. Su atención es increíble. Tuvimos un tiempo maravilloso! La comida riquísima y muy bien presentada.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Masakatsu

Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, room comfort
Amazing
Stayed 3 nights in Jul 2025

8/10 Good

Lukasz

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliantly unique property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2025

8/10 Good

R

Traveled with partner
Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2025

6/10 Okay

Stanka

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JONATHAN

Stayed 2 nights in Jun 2025