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The Palapa House

3.5 star property

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Photo gallery for The Palapa House

Terrace/patio
View from property
Aerial view
On the beach
Outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
55 Boca Del Rio Drive, Ambergris Caye, San Pedro
  • San Pedro Belize Express Dock
    ‪8 min walk‬
  • San Pedro Town Hall
    ‪8 min walk‬
  • Reef Runner Glass Bottom Boat
    ‪8 min walk‬

Room options

View all photos for Premium Room, 1 Queen Bed, Refrigerator & Microwave, Oceanfront

Terrace/patio

Premium Room, 1 Queen Bed, Refrigerator & Microwave, Oceanfront

  • 183 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Terrace/patio

Superior Suite, 1 Bedroom, Oceanfront

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 Bedroom, Oceanfront

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Terrace/patio

Superior Suite, 1 Bedroom, Oceanfront

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Oceanfront

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 Bedroom, Oceanfront

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Penthouse, 1 Bedroom, Kitchen, Oceanfront

Terrace/patio

Superior Penthouse, 1 Bedroom, Kitchen, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

View from room

Superior Suite, 1 King Bed with Sofa bed, Kitchen, Oceanfront

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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1 Bedroom Ocean View Balcony Suite | Exterior

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (639)
The price is $234
per night
$269 total
includes taxes & fees
Apr 11 - Apr 12
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About this property

The Palapa House

3.5-star San Pedro hotel steps from Belize Barrier Reef
This smoke-free hotel features an outdoor pool, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
The Palapa House offers 8 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Pedro hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palapa House features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers a garden, concierge services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Palapa House is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 65.40 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 25.00 per day; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palapa House Aparthotel San Pedro
Palapa House Aparthotel
Palapa House San Pedro
Palapa House
Palapa House Apartment San Pedro
Palapa House Apartment
The Palapa House Belize/San Pedro
The Palapa House Hotel
The Palapa House San Pedro
The Palapa House Hotel San Pedro

The Palapa House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 188 reviews
Rating 8 - Good. 33 out of 188 reviews
Rating 6 - Okay. 6 out of 188 reviews
Rating 4 - Poor. 3 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication from property management, very clean, great location
Stayed 6 nights in Dec 2024

6/10 Okay

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service
This is a great location! You’re close to lots of bars and restaurants. However, the bed had dirty linens when we arrived, the sheet had a large brown stain. The house rep came and changed out the sheet right away but left the dirty sheet in the living room. It made me nervous that the cleaners left such a dirty linen on the bed. It made me wonder what else they skipped out on cleaning . The home itself has everything you need, but it is quite dated and does not have much sunlight (we were on the ground level, it might be different if you’re not). Also, in a place where you cannot flush toilet paper down the toilet, I think a garbage can with a lid is essential in the bathroom. There is a trash can in the bathroom, but it does not have a lid. Check in was a breeze and communication with the house representative was quick and easy. Overall, not a bad place for the cost.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 7 night stay. Priced just right. Safe and Convenient to all our excursions, waterfront restaurants, downtown, supermarket and the water taxi. Room was comfy, air conditioning was top notch plus ceiling fans. Staff was friendly, Orlando checked on us almost everyday to make sure we didn’t need anything. The sunrise views from the balcony are awesome!
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place right on the beach.
Stayed 5 nights in Nov 2024

10/10 Excellent

Neill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space close to the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Marciano

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property! There were a lot of restaurants to chose from in walking distance. The Palapa House was very clean. Orlando and Clara who take care of the property are very nice and very helpful! (THE BEST) There is an amazing veiw of the ocean as soon as you open the blinds! I highly recommended this place if you come to San Pedro!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were excellent & the staff on site to clean and maintain the property were available and friendly!. We would definitely staff at this property again!
Stayed 8 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Convenient location and friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. It was very close to downtown San Pedro, but was on the beach side so it was very quiet. Great view of the sunrise ower the water. We rented a golf cart and were able to park right in front. Beds and pillows were very comfortable. This not a normal hotel, there is no onsite receptionist. They give you a code to a lock box to get your room key. There is a property manager that we saw taking care of the property several times. The only issue we had is check in was 3, and when I booked, they emailed me that there was an option to leave our bags if we arrived early. I let them know we would likely arrive about 12:30 and they emaield me that I could get my key early and drop my bag in the room if it was not ready yet. When we arrived there was no key in the box for us. I called the not that I was emailed and was posted by the lock box, but no answer. There was a group a girls getting ready to leave and they messaged the guy on Whatsapp for us and he came by about 10 minutes later with our key. no big deal, the rest of the stay was great. He said he didn't answer my call as he didn't know who it was, but will answer whatsapp. He should answer both as we didn't have access to whatsapp yet since we didn't have the wifi password yet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Krystall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

WAYNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars for the Palapa House
This was my fourth stay at the Palapa House. I lived in Belize for 18 years and had always recommended the Palapa House to family and friends. I since return every year to visit old friends. The grounds and pool have always been spotless, it's exceedingly private and the rooms are immaculate and well furnished. There is not an on site property office but a manager is available 24/7. Highly recommend.
Stayed 8 nights in Jul 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every minute of staying here
Stayed 4 nights in Jul 2024

10/10 Excellent

Anesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. No complaints! It was close to a lot of restaurants.
Stayed 4 nights in Jun 2024

6/10 Okay

Arely

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The Palapa House has a convenient location, with a view to the sun rise and beach.
Stayed 6 nights in Jun 2024

4/10 Poor

Khaseem

Liked: Staff & service
Disliked: Cleanliness
Excellent air con. Smells bit moldy. Easy checkin/checkout process. This is very similar to an AirBnb.
Stayed 3 nights in Apr 2024

8/10 Good

Crissy Marie

Traveled with partner
Liked: Staff & service
This property was in a perfect location!! Orlando was always available when needed and would check on us frequently. The place could use a gooooood cleaning. Ex- the bathroom tub/walls/area around toilet needs done “elbow grease” (smile) the knobs in kitchen kept falling off. The sofa being fabric holds odor and germs. The floor could have been cleaned better but in all honesty we would stay again!! There were plenty of towels, soap etc! The internet went in and out but Orlando was there right away to troubleshoot! The window in the bathroom allows someone to look into the bathroom if they are on the stairs next to the window! My suggestion would be a curtain for those that need just a lil more privacy Again we would stay at the PH again!!!
Stayed 5 nights in May 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in May 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for walking to anything you need. Nice breeze comes off water which makes it much cooler than inland area.
Stayed 5 nights in May 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! Highly recommend. Felt safe as a solo traveler.
Stayed 3 nights in May 2024

4/10 Poor

Monique Deena, Kansas City

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room had a terrible odor. I did not have access to the room for a day. No refund was offered Don't Stay Here
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the water from our patio! Great location made it easy to shop and explore San Pedro.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
Great location. Incredible staff. Spacious room. Very relaxing.
Stayed 6 nights in Apr 2024

6/10 Okay

shonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at Palapa House. Walking distance to everything we needed, comfortable apartment with plenty of room. Nice balcony with chairs and table. Would very much recommend!
Stayed 4 nights in Mar 2024