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Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$404* Per night/room May 6 - May 7

Deluxe Interior Garden View, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Zen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Balcony Patio View, 2 Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Viento Suite, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Live Aqua San Miguel de Allende features an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 10441 square feet (970 square meters) include a conference center. This Colonial hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2022.

Live Aqua San Miguel de Allende is a smoke-free property.

  • Free use of nearby fitness center
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Food and water bowls
  • Conference space size (meters) - 970
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 151
  • Accessible airport shuttle
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Designer stores on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2018
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 10441
  • Ballroom
  • Banquet hall
  • Reception hall
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Live Aqua San Miguel de Allende offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 58-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This San Miguel de Allende hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • TV size: 58
  • TV size measurement: inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free long-distance calls
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Spice Market - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Patio del árbol - Onsite restaurant. Open daily.

Zibu Allende - Overlooking the garden, this family restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Cigar Bar - This bar overlooks the pool. Open daily.

24-hour room service is available.

Spa Services

Feel Urban Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 305 for children
  • Airport shuttle fee: MXN 4000 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

Cashless payment methods are available for all transactions. Property requires all guests aged 3 and up receive on-site PCR COVID-19 testing (MXN 2000 per person, per stay).

Grey water recycling system

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Staffed front desk

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

LGBTQ friendly

Reservations are required for onsite COVID-19 testing

Onsite COVID-19 testing (PCR) is required

Onsite COVID-19 testing (Antigen) is required

Minimum age for COVID-19 test requirement: 3

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 2000 per pet, per stay
  • Dogs only
  • 1 total (up to 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Property requires all guests aged 3 and up receive on-site antigen/rapid COVID-19 testing (MXN 1000 per person, per stay).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
  • Live Aqua San Miguel Allende Urban Resort
  • Live Aqua San Miguel Allende Urban San Miguel de Allende
  • Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
  • Hotel Live Aqua San Miguel de Allende Urban Resort
  • Live Aqua San Miguel Allende Urban Resort
  • Live Aqua San Miguel Allende Urban San Miguel de Allende
  • Live Aqua San Miguel Allende Urban
  • Live Aqua Miguel Allende Urban
  • Live Aqua San Miguel Allende
  • Live Aqua San Miguel de Allende Hotel
  • Live Aqua San Miguel de Allende Urban Resort
  • Live Aqua San Miguel de Allende San Miguel de Allende
  • Live Aqua San Miguel de Allende Hotel San Miguel de Allende

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Reviews

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