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Casona del Alto

2.5 star property

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Photo gallery for Casona del Alto

Property entrance
Free daily continental breakfast
Living area
Massages
Seasonal outdoor pool, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa
  • Pool
  • Housekeeping
$117
Sep 6 - Sep 7

Explore the area

View in a map
Calle 5, nro 187, San Martín de los Andes, Neuquen, 8370
  • Canopy San Martin de los Andes
    ‪10 min drive‬
  • Lacar Lake Pier
    ‪16 min drive‬
  • Chapelco Ski Resort
    ‪32 min drive‬

Room options

View all photos for Junior Double Room, 1 Queen Bed

Junior Double Room, 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

Junior Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Triple Room, 1 King Bed with Sofa bed

Exclusive Triple Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

Exclusive Triple Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Double Room

1 bedroom, premium bedding, memory foam beds, in-room safe

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casona del Alto

San Martín de los Andes hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Casona del Alto offers 9 accommodations with safes and hair dryers. Each accommodation is individually decorated. Memory foam beds feature premium bedding. This San Martín de los Andes hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers with jetted bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Casona del Alto features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and spa services. Complimentary self parking is available on site.

Casona del Alto is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 10 AM.
Casona del Alto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Raised toilet seat (19 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from October to March
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Alto Hotel San Martin de los Andes
Casona Alto Hotel
Casona Alto San Martin de los Andes
Casona Alto San Martin los es
Casona del Alto Hotel
Casona del Alto San Martín de los Andes
Casona del Alto Hotel San Martín de los Andes

Casona del Alto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Connie and Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please book for more than one day. Unfortunately we only had one night and it was not enough. This is a beautifully curated property. Clean, comfortable, artistically decorated with one of a kind views. The heated pool was lovely. The food was delicious. Make sure to book dinner ahead of time is you wish to eat dinner at the hotel. If not, they will call a cab to take you in to town. I hope to be able to return to casa de alto in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

InbalBrandwain, Tel Aviv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well designed and has a very pleasant atmosphere, in the green and well-groomed surroundings. When we arrived tired from a 6-hour drive, the owner made for us the hot tub, which overlooks the impressive landscape, and that was a lovely experience. At dinner, we enjoyed a special and delicious chef meal.
Stayed 1 night in Oct 2019

8/10 Good

dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a boutique hotel

The hotel feels like a boutique hotel, great atmosphere, home made breakfast (scones were fabulous)! The location is distant from the center, but not very far.
Stayed 1 night in Oct 2019

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxo, conforto e aconchego!!!

Uma casa de revista encravada entre lindas montanhas num cenário dos sonhos. O atendimento, cuidado, mimos e carinho da Lilia e todos os funcionários são inexplicáveis!!!! E o jantar!!! Melhor de toda viagem, feito com carinho cuidado e totalmente personalizado. Quarto delicioso, aconchegante e uma vista top!! E tomar banho com o visual das montanhas??? Demais!!!! Vale cada minuto da hospedagem!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel. Atendido por sus dueños

Muy tranquilo. Atendido estupendamente por sus dueños
Stayed 1 night in Mar 2020

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super agradável

Hotel longe do centro e se chega la por uma estrada de chão. O hotel é uma graça, super bem decorado , e com.uma vista espetacular do cerro chapelco. Extremamente relaxante e o atendimento feito pela dona é totalmente exclusivo. Cafe da manhã maravilhoso e com vista. Nao tem televisão, mas é a proposta do.hotel. super relaxante. Vale cada km da estrada de chão para chegar. Recomendo com certeza !
Stayed 2 nights in Feb 2020

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019