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The Cliffs Hotel and Spa

2.5 star property

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Photo gallery for The Cliffs Hotel and Spa

Exterior
Premium bedding, in-room safe, iron/ironing board, WiFi
Property amenity
Outdoor pool
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
2757 Shell Beach Road, Pismo Beach, CA, 93449
  • The Spa at Dolphin Bay
    ‪1 min walk‬
  • Avila Hot Springs
    ‪2 min drive‬
  • Pismo Beach Pier
    ‪5 min drive‬
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

Premium bedding, in-room safe, iron/ironing board, WiFi

Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View) | Premium bedding, in-room safe, iron/ironing board, WiFi

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Cliffs Hotel and Spa

Pismo Beach hotel close to Avila Hot Springs
Timezone: America/Los_Angeles When you stay at The Cliffs Hotel and Spa in Pismo Beach, you'll be by the ocean, a 2-minute drive from Avila Hot Springs and 9 minutes from Pismo Beach Pier. This beach resort is 11.3 mi (18.2 km) from California Polytechnic State University and 4.3 mi (7 km) from Monarch Butterfly Grove. Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
In addition to a full-service spa, The Cliffs Hotel and Spa features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is available for a surcharge.

This hotel offers access to a business center. This beach hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge).

The Cliffs Hotel and Spa is a smoke-free property.

The Cliffs Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately USD 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Cliffs Hotel Pismo Beach
Cliffs Hotel
Cliffs Hotel Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Cliffs Resort Pismo Beach
Cliffs Resort
Cliffs
Cliffs Hotel Pismo Beach
Cliffs Pismo Beach
Cliffs Resort Pismo Beach
The Cliffs Resort
Pismo Beach Cliff Resort
The Cliffs
The Cliffs Hotel Spa
The Cliffs Hotel and Spa Hotel
The Cliffs Hotel and Spa Pismo Beach
The Cliffs Hotel and Spa Hotel Pismo Beach

The Cliffs Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 721 reviews
Rating 8 - Good. 245 out of 721 reviews
Rating 6 - Okay. 71 out of 721 reviews
Rating 4 - Poor. 34 out of 721 reviews
Rating 2 - Terrible. 11 out of 721 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

alejandro, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we’ve stayed at since we’ve been coming to Pismo. The staff was exceptionally kind and accommodating, from booking to the front desk to housekeeping to Marisol restaurant (who makes an excellent margarita!) The beds were very comfortable and the rooms spacious & quiet. We came at a difficult time during the quarantine and the Cliffs gave us a much needed, stress free reprieve from the rest of the world for a few days.
Stayed 3 nights in Apr 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful view of the ocean and the property. All of the amenities were closed do to the Covid 19 pandemic. Not the fault of the hotels. This is a beautiful place and will be booking an other weekend stay in the future.
Stayed 1 night in Apr 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Andrew

Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - amazing service.

This hotel is always a gem. We’d been booked on a cruise among this virus issue and it’d been cancelled. Told my daughter let’s go to The Cliffs and pretend we’re on a cruise. Ate every meal at Marisol had drinks in the hot tub. It was great - hot was squeaky clean.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleased with everything overall in general. Great time.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the location, hotel being pet friendly and the cleanliness of the place.
Stayed 1 night in Feb 2020

4/10 Poor

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was confusing. I booked a "classic" room with a king bed and a sea view. When I arrived the front desk gave me a garden view because the there is no such thing as a classic sea view room at there hotel. The Front Desk Manager made it right and upgraded is to a not classic sea view room. On check out they wanted an additional $180 dollars even though I prepared with expedia. After fifteen minutes of explaining and waiting for mangers they took it off the bill. Please get this problem straightened out. I am certain they will be contacting you.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Saad

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Glenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYE

An amazing resort with a great gym.its on a cliff over a beach with views of the Channel Islands. Really nice breakfast buffet and NYE dinner/party. I will be back
Stayed 3 nights in Dec 2019

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Meghan

Stayed 2 nights in Dec 2019

6/10 Okay

Rhett

Stayed 1 night in Nov 2019

10/10 Excellent

Suzeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend - take me back

Highly recommend this place. Excellent service, perfect location, excellent facilities, excellent breakfast
Stayed 1 night in Nov 2019

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019