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Everything was great, the outside sitting areas were delightful. The breakfast was great and the staff were the best.

Fabulous place… already booked another stay! Helpful staff, nice comfy comfy bed! Well appointed rooms. Great property

Great little hotel gorgeous grounds great little perks like breakfast...warm cookies all day...wine tasting evenings...rooms are spacious pool os perfect...loved it!

To SENZA ownership and management: You have issues. The website misrepresents this property in many ways. SENZA presents itself like a top hotel, but it is not match other properties in Napa. We booked a "vineyard-view" room. Instead, we got an active construction project directly outside our room. The vineyard featured in the marketing does not belong to SENZA. No heads-up. Because the property sits in a neighborhood, you get all the noises of home... generators, neighbors outside late and a driveway construction project early Saturday morning. We experienced a 10-hour power outage. We found online that it was pre-planned by PG&E for the block the hotel is on. The staff was caught completely unaware and had no plan. Guests were not notified in any way. Is that greed or incompetence? Most of the staff seemed apathetic or simply were not there. The café sign says, "Go to the front desk," but the front desk sign says, "I stepped away." They advertise pool service, but it is only available if the staff shows up. Getting a Diet Coke from the counter seemed like an inconvenience. We had to ask for housekeeping, and then I felt bad because it appeared one person was cleaning all the rooms. We were given a $40 food-and-beverage credit for each night. Later, we were told it did not include alcohol. Later again we were told it could not be used after 10:00 am. Shoutout to the Austin and Natalie who we saw working hard. Austin appeared to be doing everything from luggage to land