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Room was super clean and the staff was very courteous and helpful. The A/C worked just fine. I would stay here again

Ease of check in.

Hyatt is my number 1 place to stay in Trinidad the staff is like family from the door man to the check in counter u feel welcome now if u really want to experience a good laugh and some good drink pls make sure u at the bar and meet the most amazing bartenders and mixologist people like Marcus, Gregory, Henry, and a few others they are amazing Reynold will always be stepping by asking if u ok for a person me who has family in Trinidad I always look forward in staying in Hyatt when I travel thank to staff for always makes me feel welcome

Shower was not properly functioning when asked to switch rooms front desk could not program room key - they gave me access to a second room so I can shower using the housekeeping key both rooms had 1 towel 1 face towel and no washcloths Bar onsite but no staff to serve drinks Ended up checking out early due to issues at property

Clean property, very helpful host, very close to the airport

Lovely hotel, updated modern room and wonderful, helpful staff! Keep up the good work and high standard!!

The staff was extremely helpful.

Owners are wonderful and accommodating. Nicest persons.