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Laguna Inn & Suites

2.0 star property

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Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Living area | TV
Reception
Property entrance
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Jetted tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    ‪7 min walk‬
  • Mission San Juan Capistrano
    ‪5 min drive‬
  • Dana Point Harbor
    ‪10 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | Iron/ironing board, free WiFi, bed sheets

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible, 1 King Bed, non smoking

Free toiletries, hair dryer, towels, soap

Accessible, 1 King Bed, non smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Laguna Inn & Suites

San Juan Capistrano hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Laguna Inn & Suites features laundry facilities, express check-out, and an elevator. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Laguna Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in from 3 PM - 9:00 PM and 3:00 PM - 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 396 reviews
Rating 8 - Good. 77 out of 396 reviews
Rating 6 - Okay. 69 out of 396 reviews
Rating 4 - Poor. 35 out of 396 reviews
Rating 2 - Terrible. 35 out of 396 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Stayed 1 night in Feb 2025

6/10 Okay

Darci

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Location not ideal but great customer service

Nice hotel. Customer service was GREAT. Not ideal for us moving forward but once they were made aware of our issues (very loud location. Very little to no sleep all weekend) they were willing to move our room to another location. It’s located between two freeways, and sandwiched between an In-N-Out and a Popeyes. So early deliveries at the restaurants were not unnoticed. Comfortable bed, clean room and again the management was very kind and willing to move our room to accommodate the noise and local train that runs alongside the hotel. Minimal parking available on site and if none is available then it’s a “find parking in the street at your own risk” unfortunately. Fortunately, I was able to find parking, however it is limited.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Amenities
Convenient for us. Food nearby. Friendly and helpful staff.
Stayed 1 night in Feb 2025

2/10 Terrible

Cristine

Stayed 2 nights in Feb 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service
Staff was very helpful and friendly. Pillows smelt like cigarettes
Stayed 1 night in Feb 2025

6/10 Okay

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 204 clean and quiet, jacuzzi jets weak didn't give good jacuzzi massage, wifi in this room not good both our phone's, fyi no television in separate sitting area, in bed room only
Stayed 1 night in Feb 2025

6/10 Okay

Velia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here. This place works for me. Close to work, many food places and options.
Stayed 5 nights in Feb 2025

8/10 Good

Kari

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked its easy access to Laguna Niguel. Staff was polite, room was exceptionally clean. No uhaul parking on site but but i rate this place a solid 9. Need in room coffee machines. It was a nice stay for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Marissa

Traveled with group
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great, it works for me. Location is good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Juliana

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk guy was rude.
Stayed 1 night in Jan 2025

2/10 Terrible

Ruth

Business traveler
Disliked: Amenities
the people above me were so loud i had to leave after only 4hours
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, Clean, Comfortable

It was very clean and comfortable. No coffee maker in the room 😞 Like the covered semi underground parking! The train made sleeping a bit hard. The tracks couldn't be any closer! Right off the 5 freeway, very convenient. I booked our stay here for the jetted spa bathtub but. Found out later only the rooms with 1 king bed have them. That wasn't going to work being that we were in town for my son's baseball tournament. Overall I would stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

4/10 Poor

Sukhleen

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Cant sleep whole night due to loud noices outside
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Marc

Liked: Room comfort

Absolutely Just Alright

We had to evacuate from fires so came down here to get away from the bad air. The room was spacious, lots of room. The noise level was low, fairly insulated from outside not so much the other guests. I think our room was a fluke, but there was an insanely bright light illuminating the front of the building that shined directly into the window. They were very strict about check out time with two employees walking into the room between 11 and 11:08 while I was still in a towel gathering my things. Probably wouldn’t stay again because of that but if you need an overnight stop it works— but this isn’t the spot for your family vacation to land. Really nice to have in n out and Popeyes directly next door though.
Stayed 1 night in Jan 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025