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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, desk, laptop workspace
Meeting facility
Lobby
1 bedroom, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services
$129
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Oracle Park
    ‪3 min drive‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(53 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel in Union Square
This smoke-free hotel features coffee/tea in a common area, a business center, and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

The Cartwright Hotel - Union Square BW Premier Collection is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1020 reviews
Rating 8 - Good. 254 out of 1020 reviews
Rating 6 - Okay. 83 out of 1020 reviews
Rating 4 - Poor. 32 out of 1020 reviews
Rating 2 - Terrible. 39 out of 1020 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Quinn R.

Stayed 1 night in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

8/10 Good

Steven

Stayed 2 nights in May 2025

8/10 Good

Mychaela

Liked: Cleanliness
Great little get away
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable, convenient stay near Union Square.
Stayed 3 nights in May 2025

6/10 Okay

simon

Traveled with family
Liked: Cleanliness
Exactly as advertised. Basic hotel but close to everything at a great price. Clean
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 2 nights in May 2025

6/10 Okay

rose

Traveled with partner
Excellent location. Very close to Chinatown, easily walkable. Easily walkable to many different areas in the city. Unfortunately, the room itself had very little ventilation and felt humid and damp during the day (especially after a shower). Our toilet would also intermittently stop working and then start again. The staff was for the most part, very friendly, other than when we originally checked in; the female staff member working that day was pretty apathetic. I mean, you really cannot beat the location for the price, but the room itself was average so manage expectations accordingly.
Stayed 4 nights in May 2025

10/10 Excellent

Ellie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything! Love it!
Stayed 3 nights in May 2025

10/10 Excellent

Craig, Magnolia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Union Square. Older building with great archetectural detail, refurbished nicely. Clean and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Great location and reasonable price. The rooms are small and the hotel is older but I found it rather charming.
Stayed 4 nights in May 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The Expedia ratings are deceptive. This is a 1.5 star property. Bathroom is 90 years old.
Stayed 1 night in May 2025

10/10 Excellent

Travell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lonie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Our only issue would be that there weren’t any vents in the bathroom and it was too cold to open the windows so the room felt a little damp and we had a hard time staying warm at night. The heater wasn’t really an heater so it didn’t do much to help. Otherwise we loved it. We never felt like we were in the city until we walked out the front door. The staff was super nice. Everything was clean and appealing. Thank you for a lovely trip!
Stayed 3 nights in May 2025

8/10 Good

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Monica

Stayed 1 night in May 2025

10/10 Excellent

Lilyana

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sanjoy

Stayed 8 nights in Mar 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, in a great location at a reasonable price, but there’s too much noise outside.
Stayed 4 nights in May 2025

10/10 Excellent

Mai Seng

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Criss

Liked: Cleanliness, staff & service
Ouais
Stayed 3 nights in Apr 2025

8/10 Good

Ana

Traveled with family
Liked: Staff & service
El servicio estuvo bien, la habitacion era muy pequeña , aparentemente es un edificio que tiene varios años el ingreso y los pasillos estan muy poco mantenidos , cuando llegamos de noche nos dio un aspecto raro , tiene cafe en el desayuno , el personal es amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Landry

Liked: Property conditions & facilities
Nice
Stayed 3 nights in May 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. The bathroom in the room was pretty small and the area with the toilet was extremely narrow. Parking is offsite, which is fine and has in/out privileges before midnight and after 5am.
Stayed 2 nights in May 2025