Hotel Riu Plaza Fisherman's Wharf

4.0 star property

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Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Terrace/patio
Outdoor pool, a heated pool, pool umbrellas, sun loungers
Reception
Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
2500 Mason St, San Francisco, CA, 94133
  • Pier 39
    ‪5 min walk‬
  • Lombard Street
    ‪8 min walk‬
  • Ghirardelli Square
    ‪11 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

Deluxe Room (Hotwire ROH)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(687 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Superior)

9.0 out of 10
Wonderful
(13 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(452 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(14 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Riu Plaza Fisherman's Wharf

Hotel in Fisherman's Wharf
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Riu Plaza Fisherman's Wharf features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hotel Riu Plaza Fisherman's Wharf is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Northpoint Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4106 out of 6520 reviews
Rating 8 - Good. 1527 out of 6520 reviews
Rating 6 - Okay. 525 out of 6520 reviews
Rating 4 - Poor. 193 out of 6520 reviews
Rating 2 - Terrible. 169 out of 6520 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved the breakfast, and the location was good. I only had a couple issues with homeless outside the property on the way to the pier. My biggest complaint is that there was no ventilation in the room, and the picture window was sealed so you couldn’t even crack the window. It was stuffy in the room, not good for sleep or brain cells. I woke up every morning with a headache from the elevated CO2 in the room. It was like being in a sealed box which is not to current code standards. Also the windows in the hallways, which needed to be open for at least a little fresh air in the hallway, were not safe. You could bitterly open the window and fall 2 stories. There was no safety bar. When I mentioned these code violations to the manager she just blew me off. Hence my review. Not out of anger but out of necessity to make sure they fix these items. Add a safety bar across the hallway windows, and get some ventilation in the sealed rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and have everything needed for a couple of days in SF . It was very crowded when we arrived and there were lines, but the staff seems to handle this very gracefully.
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Corey, roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet luxurious property located in a very convenient area at fisherman's wharf. Their breakfast which is included, was incredible, and easily saves a family $100 a meal. The staff is incredibly friendly and gave us excellent recommendations on touring companies, excursions, local dining, etc. We will definitely stay here on our next trip to San Francisco.
Stayed 6 nights in Mar 2025

10/10 Excellent

Cesillia .R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIU is a beautiful hotel.

We enjoyed the stay at RIU I have and will continue to book this hotel every time I go to San Francisco. Perfect location right down the street from the fisherman wharf.
San Francisco
Stayed 1 night in Apr 2025

4/10 Poor

Ma Christine

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the outer side on street, and people from street gathered and drank and talked so loud, it kept us up for most of the night. We called front desk and it did nothing.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Katrina, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to pier 39. Not too far drive from Golden Gate Bridge. Not a sketchy area and felt safe walking around even at night. Breakfast buffet was awesome!
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

The guy who checked me in did a great job. I should of got it name
Stayed 1 night in Apr 2025

8/10 Good

Rikki

Traveled with family and small children
Liked: Amenities
Spent 4 days here customer service was great from the time we arrived! Breakfast was a huge plus so good and all the servers were great! Rooms were clean, love the fire pit area outside!
Stayed 3 nights in Apr 2025

10/10 Excellent

Artem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Riu. Excellent food, great location
Stayed 1 night in Apr 2025

2/10 Terrible

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
In room 2425 you could hear all the noise from upstairs. Besides thats everything is good.
Stayed 3 nights in Apr 2025

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, noisy due to location
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.many items for breakfast included.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elenita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast is amazing! Lots of choices and the place is nice.
Stayed 3 nights in Mar 2025

8/10 Good

Tina

Traveled with family
Disliked: Amenities
Stay was ok and located conveniently just not close to food places or no restaurant inside or room service.
Stayed 4 nights in Mar 2025

8/10 Good

minakshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Volha, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose Julian Rodriguez

Stayed 3 nights in Apr 2025

8/10 Good

Jeffrey Dean, Tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe did not work in room 2633
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always good. Staff consistently friendly. Very clean. Loud road noise. Will request a different room next time.
Stayed 2 nights in Apr 2025