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Hilton Garden Inn San Mateo

3.0 star property

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Photo gallery for Hilton Garden Inn San Mateo

Lobby
Reception
King Bed Bedroom Suite | Premium bedding, desk, laptop workspace, iron/ironing board
Terrace/patio
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Gym
$132
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • Place, Mariners Point Golf Center
    ‪11 min walk‬
  • Place, Parkside Aquatic Park
    ‪1 min drive‬
  • Place, San Mateo County Event Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪10 min drive‬

Room options

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 4

Mobility hearing Access King Room with tub

  • Sleeps 2

Mobility hearing Access King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Two Queen Room with Roll In Shower

  • Sleeps 4

mobility Hearing Access Two Queen Room with tub

  • Sleeps 4

View all photos for King Bed Bedroom Suite

King Bed Bedroom Suite | Premium bedding, desk, laptop workspace, iron/ironing board

King Bed Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

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About this property

Hilton Garden Inn San Mateo

3-star hotel in East San Mateo
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and dry cleaning.
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn San Mateo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3197 square feet (297 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. A total renovation of this property was completed in May 2024.

Hilton Garden Inn San Mateo is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Mateo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francine

Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice quick stay, room was clean and the bed was comfy. Enjoyable stay!
Stayed 1 night in Sep 2025

2/10 Terrible

Lindsey

Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 3 nights in Aug 2025

8/10 Good

Isbrand, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this Hilton Garden Inn on-and-off more than 10 years, though I was not recognized. Carpeting on my floor looked dated. Some guests left uneaten food on the table in front of the elevator after breakfast, I was surprised that by night time the food was still left there. Not good if the hotel wants to control pests. Shower in my room was a bit wimpy and not like the Hilton Garden Inn (Waikiki Honolulu) that I just checked out from.....their shower was powerful and soothing.
Stayed 3 nights in Aug 2025

10/10 Excellent

mark anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love everything about it. The breakfast was great. The front Desk staff and house keeping were nice. I Love The location as well, I way from The Buzzling sound of The other cehicle passing by. Easier check In and out. Looking forward of coming back next year.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrienne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was friendly, the room was clean and there was plenty of free parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Do

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Nereyda

Stayed 3 nights in Aug 2025

6/10 Okay

seongryeo

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Aug 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to shopping, dining, etc. The hotel room is spacious. The bed is very comfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk accommodated us to get in the hotel one night early as I had made the wrong date reservation. This was very kind and helpful after a long travel day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location close to shopping and dining. A car was helpful to have for trips to different tourist spots. Staff was friendly and helpful. Hotel was clean and in a safe area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jazmin, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. Would definitely stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and helpful staff who printed out copies for me.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The room was spacious and clean. The bed was comfortable and the staff were kind and helpful. Great job!.
Stayed 1 night in Aug 2025

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I usually stay as it’s close to where I need to be. I’ve always had a seamless stay. Quiet and convenient. I lost the first nights sleep due to the toilet running. They fixed it in the am and all was good.
Stayed 3 nights in Jul 2025

8/10 Good

Roger Ferdinand

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, can walk to shopping and restaurants. Target is nearby. Safe clean as expected.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was clean. Some outside noise was heard during the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025