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Hotel Hacienda San Pancho

2.5 star property

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Photo gallery for Hotel Hacienda San Pancho

Outdoor pool
Standard Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Interior
Superior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$123
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Primavera 10 Col. El Izote, San Francisco, NAY, 63732
  • San Pancho Nayarit Market
    ‪14 min walk‬
  • Playa San Francisco
    ‪4 min drive‬
  • Sayulita Square
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Suite

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Hotel Hacienda San Pancho

San Francisco hotel close to San Pancho Nayarit Market
This smoke-free hotel features an outdoor pool, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hotel Hacienda San Pancho offers 18 accommodations with air conditioning. 14-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This San Francisco hotel has its very own private beach. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This San Francisco hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary secured self parking is available on site.

Hotel Hacienda San Pancho is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch plasma TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 290 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 290 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 8:30 PM
Free in-room WiFi has a 3-device limit

Property is also known as

Hacienda Pancho Francisco
HOTEL HACIENDA SAN PANCHO Hotel
HOTEL HACIENDA SAN PANCHO San Francisco
HOTEL HACIENDA SAN PANCHO Hotel San Francisco

Hotel Hacienda San Pancho Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Thuy

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Paz

Stayed 3 nights in Jan 2025

8/10 Good

Hayley

Stayed 2 nights in Nov 2024

6/10 Okay

Eileen

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Harvey

Stayed 2 nights in Nov 2024

10/10 Excellent

arturo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good property . Great personnel!
Stayed 1 night in Apr 2024

10/10 Excellent

Federico

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

DeLynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
Stayed 7 nights in Jan 2024

10/10 Excellent

Darla

Stayed 1 night in Jan 2024

2/10 Terrible

Paula

Traveled with partner
We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. *I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. *Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one!
Stayed 3 nights in Dec 2023

2/10 Terrible

Oliver

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost booking, awful reception desk service

There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
Stayed 2 nights in Dec 2022

10/10 Excellent

JAIME

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso precioso
Stayed 6 nights in Feb 2025

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelentes habitaciones!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar excelente y tranquilo , muchas gracias
Stayed 1 night in Apr 2025

6/10 Okay

Plinio

Liked: Cleanliness, staff & service
Falla en el agua caliente de la regadera,
Stayed 3 nights in Mar 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 1 night in Feb 2025

10/10 Excellent

vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar
Stayed 3 nights in Mar 2025

2/10 Terrible

Arcadio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal servicio, no tenían agua caliente en cuartos, las albercas heladas, no se dio el servicio al cuarto (sin papel higiénico, sin toallas) el internet entraba y salía, la televisión sin canales,
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

PEDRO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lamentablemente una muy mala experiencia en esta ocasión, las almohadas olian mal, no llegaba el internet a la habitación, la tv sin señal y lo peor la alberca de la habitación no esta climatizada.
Stayed 1 night in Jan 2025