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Hotel Chapala

3.0 star property

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Photo gallery for Hotel Chapala

Beach nearby, white sand
Suite, Ocean View | Individually decorated, individually furnished, free WiFi, bed sheets
Quadruple Room, Ocean View | Bathroom | Shower, towels, soap, toilet paper
Quadruple Room | Individually decorated, individually furnished, free WiFi, bed sheets
Front of property

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
av. mar de cortez 142, San Felipe, BC, 21850
  • Malecón San Felipe
    ‪1 min walk‬
  • South Beach
    ‪5 min walk‬
  • Playa San Felipe
    ‪17 min walk‬

Room options

View all photos for Quadruple Room

Quadruple Room | Individually decorated, individually furnished, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Individually decorated, individually furnished, free WiFi, bed sheets

Suite, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ocean View

Quadruple Room, Ocean View | Individually decorated, individually furnished, free WiFi, bed sheets

Quadruple Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quintuple Room, Ocean View

Quintuple Room, Ocean View | Individually decorated, individually furnished, free WiFi, bed sheets

Quintuple Room, Ocean View

  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room | Individually decorated, individually furnished, free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Chapala

3-star hotel in Primera Sección
Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Self parking is free. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Hotel Chapala offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels and first-run movies.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Chapala features barbecue grills, a picnic area, and coffee/tea in a common area. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Chapala is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run movies

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Chapala Hotel
Hotel Chapala San Felipe
Hotel Chapala Hotel San Felipe

Hotel Chapala Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 6 out of 18 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I reserved and paid for a room with water view guaranteed. When I got to the office window the lady said there were no more but the parking lot was empty except for 2 cars. She made me pay more out of pocket for a room that didn’t have water views.
Stayed 2 nights in Nov 2020

4/10 Poor

beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Ralph, San Diego

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
a flea bag. Worst hotel I’ve ever stayed in. The kid checking me in was fine. I would not represent this hotel. Spent $56 dollars and not stay there if it was free!
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Gave me a room that was people was inside Then they say i get 30 percent dis ount on my next v
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

6/10 Okay

Francely

Traveled with family
The room wasn’t ready at the time to check in they told us to come back in 30 minutes and we did and then they asked to come back in other 30 minutes. The place Like the floor isn’t to clean but the bed sheets and towels were ok and clean . They didn’t left any soap in the room we had to go down and asked for it. At 2:00 am in the morning I am writing this review because the next door people’s came from drinking alcohol and were so noisy couldn’t sleep any more and no body is talking to them to be quiet, most probably the person in charge is sleeping
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Business traveler

Fair

It was okay for the price
Stayed 2 nights in Aug 2020

8/10 Good

Breno

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price and great location.

This hotel offer the best they can forthe price they charge. Any bad qualification is unfair because they could not be any better with the price they charge. If you want to get any better be ready to spend a lot more money in another hotel.
Stayed 1 night in Aug 2020

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

overcharged

They did not have my reservation and had a bad attitude. Also I was charged twice on my debit card. Because I paid on this app and then paid at the hotel and said I would del with hotels.com later. It was let and we were tired.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Paulina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel needs major maintenance and repairing.

Room 25 reeked like cigarette smoke, the pillow and sheets were penetrated with the smell. In Room #24, the room we were switched to, the shower had a major leak on the faucet handles. In Room #31, the bathroom door was hard to open end close because the upper hinges were broken.
Stayed 1 night in Jul 2020

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed!!

I have to be honest and say the room and building did not match the pictures. Noisy location and no facilities. Just a bed, shower, and wi-fi. Not what weary travelers were hoping for. Over priced for sure for us and probably the other 2 guests.
Stayed 1 night in Mar 2020

6/10 Okay

Dayane

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Valeria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible servicio

Muy mal, llegue al hotel eran las 7.40 pm hiba con los niños pequeños a pasar el fin de semana y la recepcionista me dice que me ha ian cancelado la habitacion y qur me habian enviado un msg por correo que nunca recibi ! Y lo mas triste es que no habia donde quedarnos todo estaba ocupado! Y habiamos manejado 4 hrs desde tijuana, terrible ! No vayan a ese hotel porque nisiquiera fueron para llamarme o esperar a que llegara muy mal servicio.
Stayed 1 night in Sep 2020

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Agradecemos mucho el servicio de recepción muy amables, si hubo unos retrasos pero aún así la atención fue muy buena, la habitación 24 excelente me la pase muy bien en un ambiente tranquilo!! La verdad si volvería a ir!
Stayed 1 night in Aug 2020

2/10 Terrible

Vicente

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
Stayed 1 night in Aug 2020