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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout drapes, iron/ironing board
Free breakfast
Outdoor pool, sun loungers
Exterior
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Parking included
  • 24/7 front desk
$72
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(65 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel in Pacific Beach
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2021.

SureStay Hotel by Best Western San Diego Pacific Beach is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1248 reviews
Rating 8 - Good. 318 out of 1248 reviews
Rating 6 - Okay. 171 out of 1248 reviews
Rating 4 - Poor. 93 out of 1248 reviews
Rating 2 - Terrible. 96 out of 1248 reviews

Reviews

4/10 Poor

Jessica, El Cajon

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Reminded me of a lockdown facility it is sad and gray all of the rooms face the common walkway and if your window or door is left open at all everyone looking for their room or exiting will have a full view in to your space.
Stayed 1 night in Jun 2025

10/10 Excellent

Hadith

Clean and quiet area. Close to the University area. Will book here again next time.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, great price.
Stayed 1 night in Jun 2025

8/10 Good

FRANCISCO, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Close to trolley station
Stayed 2 nights in May 2025

2/10 Terrible

Guillermo

Traveled with group
Disliked: Cleanliness, room comfort
Room had bed bugs, was switched to another room and found a bed bug in that room on my way out. You can see two spots in the attached picture, those were in all corners of the first room and they were moving. Second room I didn’t see any until I was leaving and saw one. Fortunately, I didn’t bring my bags in so was able to quarantine my clothes and shoes and make sure I didn’t take any with me. Horrid experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Ly

Stayed 1 night in Jun 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Mariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird smell in the room but everything else was fine. Breakfast was great and hotel is close to the trolly and The Gym.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service
You get what you pay for, the price was great and the property was updated
Stayed 1 night in Jun 2025

2/10 Terrible

Zaireen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

10/10 Excellent

Carol, Vacaville

Liked: Cleanliness, amenities, property conditions & facilities
The room was great the breakfast was great service was great
Stayed 3 nights in Jun 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall a great experience, the refrigerator was out and my food went bad but over all a great location to sleep.
Stayed 2 nights in Jun 2025

8/10 Good

Haru

Traveled with group
Liked: Cleanliness
I liked the overall hotel, check in staff was a bit scary. Room was very small and humid, but clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robby

Stayed 2 nights in May 2025

8/10 Good

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reading other reviews, we weren’t sure what to expect but it was a very pleasant stay, especially for the price and the area. The rooms were small and there’s not much storage but they were clean. The beds were comfortable and the location great. When you check in, you agree that there is no housekeeping unless you ask for it with a certain amount of time ahead of time. We had a big spill and asked for housekeeping that same morning. When we got back, everything was clean and taken care of. It was great for our wkend with kids
Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Carlo Miguel

Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Iliana

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a nice was experience.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay , staff was great as well
Stayed 1 night in Jun 2025

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Hotel was comfortable and clean
Stayed 2 nights in May 2025

2/10 Terrible

misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025