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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

1 bedroom, desk, laptop workspace, blackout drapes
Laundry room
Outdoor pool, sun loungers
Exterior
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Parking included
  • 24/7 front desk
$118
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(63 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel in Pacific Beach
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Hotel by Best Western San Diego Pacific Beach features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2021.

SureStay Hotel by Best Western San Diego Pacific Beach is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 550 out of 1215 reviews
Rating 8 - Good. 314 out of 1215 reviews
Rating 6 - Okay. 165 out of 1215 reviews
Rating 4 - Poor. 90 out of 1215 reviews
Rating 2 - Terrible. 96 out of 1215 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Not the best

Room barely fit the bed. Prepaid but tried charging us another $400. Room wasn’t horrible, just tiny. Breakfast was gross though. Wouldn’t stay here again even for the cheap price
Stayed 3 nights in May 2025

10/10 Excellent

Robert, Whitestone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Traveled with family
Liked: Amenities
Property was clean. Staff was polite. Did notice a few shady characters around, but felt safe.
Stayed 3 nights in May 2025

6/10 Okay

Mariah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
I had to exchange the whole bedding due to stains on the sheets and blanket, when I got the new sheets there was still a stain on them so I used my own blankets to cover up.
Stayed 2 nights in May 2025

4/10 Poor

Francisco

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Not the worst hotel but could have been better.

The fridge didn't work, they told us they will take care of it the next day. This was around 6pm the day we checked in. Nobody came the next day. They told us the ice machine didn't work when we checked in. The next day we saw people using it. So we had no fridge and was told the ice machine was broke we had no way to cool anything while in the room. The air conditioner was pointed to the floor so it took a while to cool the room also.
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leydy

Traveled with family
Liked: Staff & service
For the rate is ok, pros breakfast area well maintained, staff helpful, parking on site. cons very small pool, can improve in cleanliness, upgrade bathrooms.
Stayed 3 nights in May 2025

10/10 Excellent

Mikaele

Stayed 2 nights in May 2025

8/10 Good

Graciela

Stayed 1 night in May 2025

10/10 Excellent

Ariadne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DONALD

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy loved it
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was super nice and easy to talk to. He seemed relaxed and enjoying his job.genuine smile
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness
Was quiet and had a good view
Stayed 2 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Amenities
A nice hotel for a good price! Costumer service was amazing, rooms were clean… restroom tub was just a bit dirty but other than that it was a great and safe stay. I 100% recommend:)
Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Will never return here

Will never stay here again, not sure why the reviews are so good. Staff was nice but the room was very loud next to the main street, bath tub was revolting and room I booked was not what I received. On top of all that the hotel charged me extra and when I called they could not tell me where it came from so I had to dispute with my credit card. Will avoid this place in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly.

Nice clean rooms. Check in and out was breeze. Just no extra toilet paper and room was out of tissue.
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025