Balboa Park Hotel

2.0 star property

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Photo gallery for Balboa Park Hotel

Elite Studio Suite | View from room
Deluxe Queen Room | Free WiFi, bed sheets
Front of property
Executive Studio Suite | Free WiFi, bed sheets
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
$108
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
410 Elm St, San Diego, CA, 92101
  • San Diego Convention Center
    ‪2 min drive‬
  • Balboa Park
    ‪3 min drive‬
  • San Diego Zoo
    ‪3 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪4 min drive‬

Room options

Standard Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite

  • Sleeps 4
  • 1 Queen Bunk Bed

Deluxe Queen Room

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

Elite Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Standard Room Full Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

Executive Studio Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Queen Room with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Luxury Studio Suite

  • Sleeps 2
  • 1 King Bed

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Balboa Park Hotel

Hotel in Bankers Hill
This smoke-free hotel features express check-out.
Balboa Park Hotel offers 50 accommodations with hair dryers. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Refrigerators and coffee/tea makers are provided. Housekeeping is provided daily.
Balboa Park Hotel features express check-out. The property has a front desk available during limited hours.

Balboa Park Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Balboa Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 211 out of 464 reviews
Rating 8 - Good. 95 out of 464 reviews
Rating 6 - Okay. 72 out of 464 reviews
Rating 4 - Poor. 36 out of 464 reviews
Rating 2 - Terrible. 50 out of 464 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, small, everything we needed. A little noisy. Would stay here again.
Stayed 2 nights in May 2025

4/10 Poor

Tyler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. Just wish one side of the bed wasn't up against the wall. Check in service was good. Check out service was done remotely.
Stayed 2 nights in May 2025

4/10 Poor

Tayler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a good budget-friendly hotel ONLY if you experience absolutely zero issues with the property your entire stay (unlikely). There is no on-site staff and the phone number provided to you doesn't actually work, so if there is an issue, you will never be able to get ahold of anyone. The first night we stayed here we came back from a night out around 1am and the batteries for the keypad that opened our room door apparently died. We were exhausted, buzzed, and locked out of our room and could not get ahold of anyone for an hour to let us in. The room our entire stay also REAKED of mold or sewage or something and our toilet seat has been melted on the top by what looked to be a curling iron or match. Ridiculous to have over 40 rooms in a "hotel" and not be able to pay someone minimum wage to man the front desk all day. This hotel is not worth the price. I would maybe pay $50 a night to stay here, but almost $200 is insane.
Stayed 2 nights in May 2025

8/10 Good

Trinidad

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and great vibes
Stayed 3 nights in Apr 2025

6/10 Okay

Danielle

Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Kathy, la

Liked: Cleanliness, amenities, property conditions & facilities
The art deco design was cute, the beds were comfortable. The locks on the doors worked. I liked that it was by Balboa Park, which I visited while I was in San Diego. Although the area has many closed stores, there are a few coffee shops nearby and a good Mexican food stand. I could not stand the freezing noise air conditioner that ran all night. Also, in the promotions for the hotel, they said there was no one on site, which scared me. But, luckily, there was and she was very helpful.
Stayed 2 nights in May 2025

2/10 Terrible

moh'd mustafa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 5 nights in May 2025

6/10 Okay

Sandy

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jamil, Valley Stream

Stayed 2 nights in May 2025

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Arootin

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and Functional

Cute place in a sketchy neighborhood. No frills, but it suited my needs for this trip.
Stayed 2 nights in May 2025

2/10 Terrible

Javier

Stayed 2 nights in May 2025

6/10 Okay

Jessica

Disliked: Amenities
No one is ever around to help. Nothing works and it has a feeling of a hostile at the price of a hotel
Stayed 2 nights in Apr 2025

8/10 Good

anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Leonid, San Mateo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in room 109. This room should be used to keep cleaning stuff, not for living
Stayed 2 nights in May 2025

4/10 Poor

Eleanor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was disappointed after having read reviews which, in my opinion, were misleading. While I understood that linens would not be changed daily, I expected the claim of “housekeeping provided” meant the bed would be made and the garbage emptied—neither was the case. I was asked (by email) for permission to enter the room to attend to a problem, but no one ever came. When the manager returned at the start of the week, she was extremely helpful and apologetic; she arranged to move us to a different room with usable (not threadbare) linens and less noise. If my review were only of the second room, it would be much higher. The hotel’s website should be updated to reflect what is and what is not available in the surrounding area.
Stayed 4 nights in May 2025

4/10 Poor

Morgan

Traveled with partner
Disliked: Cleanliness, staff & service
I took pictures but there was gum smooshed on the side of the light fixture when we walked into our room. The bathroom body wash and shampoo was half used. There were bugs smooshed on the side of the wall in between the bed. It just did not look cleaned prior to coming in at all
Stayed 3 nights in May 2025

2/10 Terrible

HOLLY

I made multiple attempts to contact the property before my stay as I had questions about early check in and storing my bags before check in. The phone number did not work with multiple tries on multiple days. No answers to my emails. I called Expedia to cancel as I was not comfortable that anyone even existed. They will not refund my money. They send me an email asking how I was enjoying my stay even though I never checked in. Please do not waste your time and money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

GERALDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, comfortable, cozy and convenient! Street parking wasn’t a problem, lots of room could probably have fit for guests in there. Check instructions were very clear and super easy! The drive/Uber to gaslamp was about 7 to 8 minutes, and it was super close to a bunch of different restaurants in Little Italy! Will definitely be booking there again!
Stayed 1 night in May 2025