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Crowne Plaza San Diego - Mission Valley by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Diego - Mission Valley by IHG

Outdoor pool
Point of interest
Meeting facility
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
$110
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2270 Hotel Cir N, San Diego, CA, 92108
  • Place, Hotel Circle
    ‪1 min walk‬
  • Place, Old Town San Diego State Park
    ‪2 min drive‬
  • Place, University of San Diego
    ‪2 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Mobil Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Balcony (Mobil Tub)

8.0 out of 10
Very good
(2 reviews)
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony (Mobil Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Balcony (Mobil Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(25 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(33 reviews)
  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza San Diego - Mission Valley by IHG

3.5-star hotel in Mission Valley
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza San Diego - Mission Valley by IHG offers 419 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Crowne Plaza San Diego - Mission Valley by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 23 meeting rooms. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza San Diego - Mission Valley by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Islands Restaurant & Bar - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 to 24 for adults and USD 12 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Islands Restaurant & Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 24-hour business center
  • 30,000 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 to 24 for adults, and USD 12 to 24 for children
  • Self parking fee: USD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 35
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hanalei
Crowne Plaza Hanalei Hotel
Crowne Plaza Hanalei Hotel San Diego Valley Mission
Crowne Plaza Hanalei San Diego Mission Valley
Crowne Plaza Hanalei San Diego Mission Valley Hotel
Crowne Plaza San Diego Mission Valley Hotel
Crowne Plaza San Diego Mission Valley

Crowne Plaza San Diego - Mission Valley by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1022 reviews
Rating 8 - Good. 281 out of 1022 reviews
Rating 6 - Okay. 153 out of 1022 reviews
Rating 4 - Poor. 96 out of 1022 reviews
Rating 2 - Terrible. 76 out of 1022 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

Disliked: Staff & service
Does not deserve your money!
Stayed 2 nights in Aug 2025

6/10 Okay

Manuel

Stayed 1 night in Aug 2025

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities
Me
Stayed 1 night in Aug 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, this hotel is great for families. It’s safe and clean.
Stayed 3 nights in Aug 2025

6/10 Okay

Luis, San Antonio

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was being renovated so the lobby was very messy. Also pool area was closed.
Stayed 1 night in Aug 2025

4/10 Poor

Dianna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was nice .
Stayed 1 night in Aug 2025

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. Older facility but it was clean and quiet. The staff was awesome.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good issues about trying to charge for early Check in $50. In the end got in at 2pm and no charge. Never been charged for early check in unless 10am.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Pretty rundown
Stayed 3 nights in Aug 2025

10/10 Excellent

Armando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in the Sun

Stayed 1 night in Aug 2025

10/10 Excellent

Carlious

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!! 5 minutes from gaslamp district.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmin

Stayed 1 night in Aug 2025

6/10 Okay

Aida

Traveled with family
Spacious room on the first floor with easy access to their nice pool area. I didn’t like needing to pay for parking but I guess that’s very common in the coastal area. Staff was courteous.
Stayed 1 night in Aug 2025

6/10 Okay

Claudia, Shrewsbury

Traveled with family
Liked: Staff & service
The crown plaza SD has potential due to its convenient location and friendly front desk staff, but unfortunately, the hotel is showing its age — and not in a charming way in some areas. This was the biggest concern. While the bed linens appeared fresh, the overall room cleanliness Positive Friendly and helpful staff. Quiet area. Comfortable mattress. Ne
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
During the day there was construction going on right next to the property Also my wife and I were staying in room 1609 and directly above us there was a couple having a knock down drag out fight that started at around 2 am (8/22/25) I had to call security twice before the issue was resolved by then we were both wide awake. Some peoples kids
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs Uplift

It wasn’t great from the beginning. They don’t honor accommodations and the building, room, amenities, etc. were all in very poor condition. They need an uplift and they need one fast.
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Spacious room very comfortable bed very nice help. I love the pool. And the grounds are nice and spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Signe

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice quiet room by the golf course.
Stayed 1 night in Aug 2025

10/10 Excellent

christopher

Stayed 3 nights in Aug 2025

6/10 Okay

Reno

Liked: Cleanliness, staff & service
Disliked: Amenities
Very limited menu, no bar service at pool. The hotel could use a remodel and upgrade building color. No liquor sold in the marketplace and extremely small. In the rear, could use some nice landscaping. No chairs on the balcony.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was nice and helpful.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I needed to cancel this reservation and leave. It was not safe.
Stayed 1 night in Aug 2025