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Get an overview of this hotel
4-star San Bartolome de Tirajana hotel steps from Yumbo Shopping Center

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
24-hour front desk

Location

Situated near the beach, this spa hotel is within a 15-minute walk of Yumbo Shopping Center and English Beach. Maspalomas Dunes and Maspalomas Golf Course are also within 2 mi (3 km).

Hotel Features

Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Room Amenities

All 171 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and balconies. Guests will also find flat-screen TVs, minibars, and room service.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Measures to reduce infection (Spain)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Minimum guest age is 18

Debit cards

gap period enforced between guest stays 72 hours

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10 AM to 6 PM.

Children 18 years old and younger are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Hotel Names

  • Mur Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults
  • MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

Hotel Amenities

All-inclusive Details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at MUR Hotel Neptuno Gran Canaria - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, MUR Hotel Neptuno Gran Canaria - Adults Only provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

MUR Hotel Neptuno Gran Canaria - Adults Only has designated areas for smoking.

  • Library
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Swimming pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 171
  • 24-hour fitness facilities
  • One meeting room
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Arcade/game room
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Room Amenities

MUR Hotel Neptuno Gran Canaria - Adults Only offers 171 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Balcony
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Bidet
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • In-room safe (surcharge)
  • Linens provided
  • Number of bathrooms - 1
  • No housekeeping

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

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