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Aparthotel

Ura Jardín del Atlántico

3.0 star property

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Photo gallery for Ura Jardín del Atlántico

Reception
Front of property
3 outdoor pools, sun loungers
Buffet
Children's play area - outdoor

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry
$108
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
San Cristóbal de la Laguna 9, San Bartolomé de Tirajana, Canary Islands, 35100
  • Place, Kasbah Shopping Center
    ‪5 min walk‬
  • Place, English Beach
    ‪6 min walk‬
  • Place, Yumbo Shopping Center
    ‪14 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Deluxe Apartment

1 bedroom, WiFi, bed sheets

Deluxe Apartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, WiFi, bed sheets

Apartment, 1 Bedroom

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Ura Jardín del Atlántico

3-star aparthotel in Playa del Ingles
This aparthotel features 3 outdoor pools, a restaurant, and 2 bars/lounges. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Each apartment features WiFi and a furnished balcony, plus a kitchenette with a refrigerator and a stovetop. A flat-screen TV, a coffee/tea maker, and a phone are among the other amenities available to guests. Limited housekeeping is available.
Ura Jardín del Atlántico offers 334 accommodations with coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This San Bartolomé de Tirajana aparthotel provides wireless Internet access for a surcharge. Flat-screen televisions come with pay movies. Housekeeping is provided on a limited basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Ura Jardín del Atlántico are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ura Jardín del Atlántico features 3 outdoor swimming pools, a fitness center, and a children's pool. The aparthotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges and a poolside bar.

This San Bartolomé de Tirajana aparthotel also offers a terrace, a vending machine, and tour/ticket assistance.

Ura Jardín del Atlántico has designated areas for smoking.

Ura Jardín del Atlántico has a restaurant on site.

All inclusive details

All-inclusive room rates at Ura Jardín del Atlántico are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: WiFi (EUR 6 per day)
  • Available in some public areas: WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • Pay movies

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Hair salon
  • Housekeeping (limited availability)
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 334 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 6 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Half board rate plans do not include drinks.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Apts Jardin Atlantico
Apts Jardin Atlantico Aparthotel
Apartamentos Jardin Atlantico Apartment Playa del Inglés
Apartamentos Jardin Atlantico Aparthotel
Apartamentos Jardin Atlantico San Bartolome de Tirajana
Apartamentos Jardin Atlantico Apartment Playa del Ingles
Apartamentos Jardin Atlantico Playa del Inglés
Apartamentos Jardin Atlantico Playa del Ingles
Ura Jardin Del Atlantico
Apartamentos Jardin del Atlantico
Ura Jardín del Atlántico Aparthotel
Ura Jardín del Atlántico San Bartolomé de Tirajana
Ura Jardín del Atlántico Aparthotel San Bartolomé de Tirajana

Reviews

Ura Jardín del Atlántico Reviews

6.8

7.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 19 out of 109 reviews
Rating 8 - Good. 40 out of 109 reviews
Rating 6 - Okay. 23 out of 109 reviews
Rating 4 - Poor. 9 out of 109 reviews
Rating 2 - Terrible. 18 out of 109 reviews

Reviews

10/10 Excellent

Patryk

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

4/10 Poor

Giulia

Traveled with family

Bad experience

The hotel staff was nice, the room was okay even if the sofa bed is a single bed and the mattess is not comfortable at all. We paid for half board and the restaurant staff was the rudest, no one explained to us that drinks were not included in the dinner and they told us off in front of everyone because we were taking a glass of water!! The bar sells small bottles of water only and they are 2€ which is an absolutely joke when you can get 1 litre for 1.30€ from the outside supermarket but guess what they don’t let you bring water form outside so you are forced to buy water there. We arrived 30 mins before they were closing one night and all the restaurant staff was looking at us in a bad way. I would not recommend at all.
Stayed 7 nights in Mar 2025

10/10 Excellent

kayley

Traveled with family
Liked: Cleanliness, room comfort

Excellent stay

Excellent stay, large apartment with excellent facilities on the hotel site, 4 pools, prices not expensive. Includes, kettle, toaster, hob, pots, pans, plates, washing up liquid etc
Stayed 1 night in Mar 2025

8/10 Good

Maarion

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
For a 2 star establishment, the food was very good indeed. Hotel is tired looking, but clean. Biggest disappointment was lack of soft drinks poolside until after lunchtime. Not good for "all inclusive". No air con, but that's no surprise for the star rating.
Stayed 7 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
When I read the reviews on this hotel , I was abit worried. As I turned up , the hotel looked amazing outside with a string of Irish pubs , a supermarket and restaurants. It was a nice , easy check in with amazing staff who were wonderful. Yes you have to leave a €50 deposit but that’s understandable as working in the travel industry in the past myself, I knew what some guests would leave it like after the holiday. We paid in cash and they gave us a slip to hand back in after checkout. The apartment was basic but very clean. And very ideal to what we needed. Based at the back where the swimming pools were. And we hardly heard any commotion. This hotel is central to everything and if you wanted to get a taxi to anywhere around playa de ingles it would only cost you upto €5. Which is a bargain compared to uk prices. We travelled with a wheelchair user and the hotel accommodated us with no hassle. The cleaner who came and changed our beds were absolutely lovely as well as all the staff. I can’t comment on the food at the hotel as we went self catering. But everything else, 100 per cent perfect and we would definitely return again.
Stayed 7 nights in Apr 2024

2/10 Terrible

Myrnouse

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Very loud, difficult to sleep. Bar/restaurant across the street playing loud music until at least 3am
Stayed 1 night in Feb 2024

8/10 Good

N

Traveled with family
Liked: Cleanliness

The room was very hot!

Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc. The restaurant had been renovated and offered a very good breakfast. Excellent location next to shops and restaurants. The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep.
Stayed 1 night in Oct 2023

2/10 Terrible

pcp77

Stayed 1 night in Mar 2023

6/10 Okay

Maximino

Stayed 3 nights in Aug 2022

2/10 Terrible

Isabella

Stayed 1 night in Jul 2022

8/10 Good

Terry

Liked: Cleanliness
Stayed 14 nights in Dec 2021

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness, room comfort

Good value for the price

Nice apartment hotel and probably the best value for the price yet reception could be night mare! We had to wait over 10 min to check in, and same with check out !!!
Stayed 1 night in Dec 2021

8/10 Good

Anna

Traveled with family
Liked: Room comfort
The hotel is in close proximity to the sea front and to many restaurants and shops. Our one bedroom apartment was specious - could do with a bit softer lighting but the 3 swimming pools and area are very convenient.
Stayed 1 night in Nov 2021

8/10 Good

Anna

Traveled with family
Liked: Cleanliness
It’s a large property in a good location, with all conveniences around. We enjoyed our stay!
Stayed 1 night in Nov 2021

2/10 Terrible

Magne S

Disliked: Room comfort

Worse hotel stay ever

Absolutely the worse hotel stay ever. The hotel was basically handed over to youngsters from Las Palmas and around to go crazy in partying. Never ever heard such a brutal level of noice. 3 am police came to calm them down, and it took another 15 minutes till it went completely world again. Never again this place. Was promised recipient on email same day but haven’t seen it yet...
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Apartments are spacious enough and kitchenetts includes all necessary equipment. 4 pools and the layout of hotels is very good for price. Unfortunetly, there were no bar and restaurant during my stay.
Stayed 15 nights in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Great value 3* Hotel in Playa del Ingles

Spacious apartment in a clean hotel.
Stayed 2 nights in Dec 2020

8/10 Good

Daniel

Liked: Cleanliness, room comfort

Great Location

Booking in was very difficult - took them a long time to find our booking. Nice location and clean.
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, central and at a sufficient standard

Hotel is located in the epicenter of the tourist area with lots of entertainment and restaurant and bars around. Hotel provides a reasonable good standard and a stay in a clean environment providing the comfort you can expect for the rather low budget.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place we have ever stayed, noise night and day, music so loud at times it vibrated the room, drunks screaming, swearing all night and by the pool all day, not possible to self cater as the only thing to cook with is small two ring hob, 1 dinner plate, stains on curtains and worn out furniture. gran canary was very nice and locals very friendly and helpful. don't stay at this place
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Worth its price, good location. 4 swimming pools.
Stayed 4 nights in Jun 2018

6/10 Okay

Tommy, chicago

Liked: Cleanliness, room comfort
Disliked: Staff & service

Basic, clean and does the job.... staff RUDE.

You must complain if you want anything done. The staff need a kick up the butt constantly. The hotel itself is clean basic and tidy.