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Its the small details for me. The host was excellent!!!

the resort was beautiful. loved the pool the kitchen was very nice .very clean. Eiden was very nice and helpful...activity director Karen was awsome and very helpful . making sure all our activities were set up. due to mother nature the beach was not available but there were other beaches near by. karen booked us a tour to check out the Mayan ruins and cave tubing with lunch included. we had an awsome time.....Eddy and Mike {tour guides} were really cool and made sure everyone was comfortable and was having a great time ,they also were very knowledgeable

We really enjoyed our stay! Customer service was A-1!

We were the only guests on the property which we found to be odd. You couldn’t eat outside or sit on the beach because of the insects. On the positive side, the staff was outstanding, and tended to our every need. The snorkeling was spectacular and the best we’ve ever experienced. Our guide and captain the best.

Very relaxing and intimate. Staff really get to know the guests.